• Ensure the resident experience is a positive one through building community and creating excitement with new prospects and existing residents alike
• Ability to take phone calls, screen prospective residents and schedule tour visits
• Greet prospects, complete guest cards and sell the amenities of the community
• Process the necessary paperwork for new prospects and resident renewals and collect deposits as required to lease an apartment
• Thorough knowledge and understanding of lease terms, specifications, screening procedures and community policies
• Excellent customer service and sales techniques both over the phone and in person
• Ensure that the model and leasable units are ready to be shown each morning
• Conducting out-reach marketing at least once a week.
• Prepare maintenance requests for residents
• Perform any other duties as directed by Management

Job Summary