There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

The Manager of Predictive Maintenance Engineering (Aircraft Systems) is responsible for developing and implementing innovate predictive alerting and health monitoring solutions for United’s aircraft, engines or other capital assets. The Manager will lead a team of experts to dive into technical details on how their asset area of focus (aircraft, engines or other assets) operate, evaluate existing performance data availability and partner with Engineering teams to implement new engineering modifications as required to gather more data to turn unexpected system failures into scheduled maintenance. The Manager will lead a team of analysts in the tactical delivery of new use cases, work with technology and analytics partners to operationalize use cases and actively participate in Predictive Alerting Committees to deliver novel alerts to frontline teams. They will lead the implementation of United’s Integrated Aircraft/Fleet Health Monitoring program for their fleet area of focus (aircraft, engines or other assets).

• Handle delivery of health monitoring and predictive maintenance use cases and alerts for their fleet area of focus (aircraft, engines or other assets) and develop solutions to address key reliability and operational issues using asset data
• Incorporate predictive and health monitoring alerts into United’s Integrated Aircraft/Fleet Health Monitoring program for their fleet area of focus (aircraft, engines or other assets), including developing use cases for internal predictive alerting committees and participating in industry forums and regulatory working groups
• Collaborate with Data Science and Digital Technology teams to deploy use cases and incorporate new features in predictive maintenance and health monitoring products as required to operationalize alerts
• Provide ongoing reporting of predictive alert performance and effectiveness, incorporate alert performance reporting into United’s reliability program and recommend alert retraining or logic updates as required for their fleet area of focus (aircraft, engines or other assets)

NOTE: This position is based at the CSC-Willis Tower, located in Chicago, IL. and considered as a hybrid work-schedule working on a 2-3-days in office schedule, however, that may evolve with the needs of the company.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree in Engineering, Computer Science, or related field experience
• Minimum 3 years experience in a business, engineering or data driven role
• Minimum 2 years experience in a leadership/supervisory role or leading a matrixed project team
• Knowledge and understanding of asset/fleet management strategies and maintenance operations
• Familiarization with predictive maintenance and reliability concepts and implementation
• Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal partners and external customers
• Strong interpersonal, verbal, and written communication skills, with ability to effectively interact at all levels (including executive) and team with all internal and external business partners
• Must be willing and able to work a hybrid schedule, in-office at least 2-3 days a week at the CSC-Willis Tower in Chicago, IL
• Must be willing and able to travel 5-10% of the time domestic
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master’s degree in Engineering, Computer Science, or related field
• Airline experience or operations experience in a similar industry
• Experience working with aircraft, engine, ground equipment or other asset sensor and fault data
• Familiarity with modern data analytics concepts that include machine learning, statistical programming, data visualization, etc.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.