SUMMARY

The AIR IMPORT COORD. is responsible for the coordination of all aspects of air import shipments worldwide. This position works in a fast-paced environment and requires a strong sense of urgency, the ability to manage tight deadlines, a positive “can do” attitude, and excellent customer service skills.

RESPONSIBILITIES

• Tracking and tracing of Air Import shipments
• Answering and responding to e-mail requests timely.
• Quoting customers and overseas partners.
• Updating Special Tracking and Accounting Reports for Customers.
• Dispatching of shipments.
• Ensure dispatch is aware of any special instructions/cut-offs.
• Interface with Customs Broker, Importer, and Customer for Import Shipments.
• Booking of air shipments with our gateway teams
• Label Air Shipments.
• Process DG shipments including a checklist.
• Tracking and tracing of shipments.

REQUIREMENTS

• Strong knowledge of air import processing

• Good organizational skills

• Desire to learn

• Excellent customer service skills

• Excellent verbal and written communication skills

• Strong team player

• CargoWise Experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Air Import: 1 year (Required)

Ability to Relocate:

• Itasca, IL 60143: Relocate before starting work (Required)

Work Location: Hybrid remote in Itasca, IL 60143