Description

Our Mission, Vision, & Model of Care

At Union Community Care, our purpose is to spark equity through patient-led healthcare that welcomes and strengthens our communities by integrating body, mind, and heart.

We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member’s unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others.

We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity.

We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.

Qualifications

This position will report to NYU for training in July, with the first month being trained locally at our sites. This position will run from June 2024 - September 2026.

JOB SUMMARY

The Research Coordinator (RC) will be responsible for coordinating and assisting with oversight of study activities at the performance sites. They will recruit participants, obtain informed consent, conduct research assessments, enter data into the electronic data system, and manage participant follow-up and compensation. They will assist in the collection and management of any applicable regulatory and quality monitoring activities at the site, in conjunction with the Node PM, RA and other team members involved in these efforts. In fulfilling these responsibilities, the RC ensures that all aspects of the project are performed accurately, on schedule and in accordance with human subjects’ research protections and Good Clinical Practice. They will also attend study conference calls and provide progress updates.

SPECIFIC JOB DUTIES

Research Responsibilities (70%)

• Reporting and Communication: Provides updates on study recruitment, safety events, data queries, and study supplies to the Project Manager.
• Study Management: Oversees the Research Assistant and communicates with the Project Manager and Node Principal Investigator (PI) regarding study operations, achievement of study goals, participant recruitment targets, and follow-up retention rates.

• Participant Recruitment: Recruits and screens patients for study eligibility, completing necessary questionnaires, assessments and paperwork.
• Participant Consent: Thoroughly explains the study, reviews all study materials with participants, and obtains informed consent.
• Research Visits: Conducts research interviews at primary care study sites. Conducts participant study visits, including scheduling, coordination with other study team members, and documentation.
• Participant Tracking: Tracks participant flow through the study and updates tracking logs in an accurate and timely manner. Contacts participants to schedule them for study visits.
• Data Collection and Integrity: Reviews entered data, resolves data queries, and obtains missing information. Documents all data accurately and according to protocol. Confirms that all data entry is complete and correct.
• Documentation: Maintains study files in accordance with federal regulations. Assures that participant and data confidentiality and integrity are maintained.
• Assures that Federal guidelines and requirements are met, and all work is completed in accordance with human subject research Good Clinical Practice.
• Problem Resolution: Identifies, responds to, and participates in the resolution of potential and actual problems in study operations and participant activities.
• Protocol Compliance: Ensures that study activities are carried out in accordance with protocol, including but not limited to participant recruitment and screening, and participant research visits.
• Regulatory: Assists with preparation of research documents for institutional review boards.
• Project operations: Aids with overall project operations, as needed.

Communication/Presentation (20%)

• Establishes and maintains positive relationships with participants and study site affiliates.
• Demonstrates a commitment to foster inclusiveness and diversity though interactions and communications with others.
• Effectively communicates study protocol and research goals to study sites and other partners.
• Contributes to and works well with the New York Node and Lead Study team

Miscellaneous (10%)

• Participates in on-going trainings and keeps abreast of developments in the field.
• Performs other duties as assigned.

QUALIFICATIONS

• CPR-certification required
• Candidates with a Bachelor’s degree in a human services related field.
• At minimum, candidates must have at least two years of experience in a medical/clinical setting.
• Knowledge of medical terminology, clinical medicine, clinical trials and GCP concepts
• Detail-oriented and meticulous in all aspects of work
• Prior research experience and some understanding of research procedures
• Strong follow-through skills and ability to proactively identify and solve problems; demonstrated initiative is imperative
• Must have professional demeanor and strong communication skills with the public as well as physicians/researchers
• Ability to work well independently as well as in team environment
• Strong interpersonal, customer service, and multi-tasking skills are critical
• Must be proficient in Microsoft Office Word and Excel, electronic health systems and databases used in research environment, or have a willingness to learn and demonstrate proficiency within six months of hire
• Ability to be flexible, organized, detail-oriented and tenacious in follow-through
• Possess the ability to work well under pressure, multi-task and manage deadlines
• Knowledge of GCP, federal, state, and local regulations, including HIPAA policies and procedures

ESSENTIAL FUNCTIONS

In order to fulfill the requirements of this position, duties 1-10 are considered essential functions of the job.

ORGANIZATIONAL INVOLVEMENT

This position is required to participate in mandatory all staff meetings, team meetings and trainings.