Position Summary: The Lending Operations QC Specialist 2 will assist in executing all the quality control programs for a variety of origination groups. This professional will manage and carryout agency and investor quality control plans (e.g. VA, HUD, and Fannie Mae) in addition to providing support in regulatory compliance reviews (e.g. Reg Z, HMDA, Flood) and other quality control reviewsEssential Functions:

• Complete both pre-closing and post-closing quality assurance reviews of originated and non-originated mortgage loans, consistent with investor and agency requirements, bank policy, and government regulations including review with all government (e.g. FHA, VA) insurance requirements, re-verifications, and other steps associated with secondary market mortgage quality assurance.
• Demonstrate thorough understanding of all secondary market mortgage investor guidelines, Government Sponsored Enterprises (GSE) requirements, federal regulations, and bank policy involving secondary market mortgage origination and servicing.
• Complete timely reviews of secondary market mortgage loans serviced in relation to investor requirements, bank policy, and government regulations.
• Responsible for execution of the banks responsibilities as a Seller Servicer as defined in the Fannie Mae Selling Guide Part D – Ensuring Quality Control.
• Identify violations or exceptions of agency requirements, government regulations, or bank policy in serviced loans and in both originated and non-originated in-house mortgage loan files, including underwriting and/or fraud exposure by evaluating a sample of loan files.
• Communicate deficiencies to secondary market and retail loan operations managers. Conduct timely follow-up to ensure all items are adequately addressed. Track and resolve pending items identified in reviews.
• Provide reports of review scope, deficiencies, and trend information to secondary market and retail loan operations management to be shared with Management Audit Committee and Board Audit Committee as applicable.
• Perform root cause analysis to identify reasons errors are being made. Work with Loan Operations Managers along with Loan Technology staff to effectively communicate opportunities for procedural or system changes to reduce risk.
• Review and compare procedures for secondary market and portfolio set by managers for alignment and consistency. Make recommendations and share observations to managers.
• Perform Flood compliance reviews on 100% of loans in a SFH Zone requiring flood insurance prior to closing, again at post-closing, and periodically during loan servicing for all Retail loans.
• Review for appraisal and valuation independence compliance as defined by the Interagency Appraisal and Evaluation Guidelines in loan files selected for review.
• Stay abreast of changes in regulatory and investor requirements and update Mortgage Loan Quality Control Plan and Servicing Quality Control Plans as applicable.
• Create and track updates of processes and procedures to ensure quality and compliant reviews, as well as communicate and present procedures to management for approval.
• Serve as a backup for the Appraisal Coordinator. This role orders, reviews, and facilitates the procurement of collateral valuation reports including 1004 Appraisals.
• Assist in performing monthly HMDA and other compliance audits as needed as well as home insurance documentation reviews.
• Periodically perform permissible purpose reviews, as well as quality control on loan onboarding for in-house retail loans and dealer floor plan as needed.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training: follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Perform other job-related duties or special projects as assigned.
• Regular and reliable attendance is an essential function of this position.

• Business/Finance degree or relevant equivalent experience required.
• Minimum 5 years banking or experience in retail/consumer purpose real estate secured lending experience.
• Minimum 2 years experience in secondary market mortgage required (lending, underwriting, processing, or quality control, etc).
• Strong understanding of regulatory requirements. Must be able to read, navigate, and understand the complex legal language of lending regulations presented by the Consumer Financial Protection Bureau in the Interactive Bureau Regulations website.
• Strong writing skills and previous experience documenting procedures required.
• Proficient in Microsoft Office Products and in working with other lending software such as Encompass 360, nCino, and Compliance Relief.
• Previous training, presentation, and procedure writing experience a plus.
• Valid Nebraska driver’s license.

• Strong analytical skills, accuracy, and attention to detail
• Strong organizational skills
• Proven effective research skills and problem solving
• Deadline driven and composed under pressure
• Effective verbal communicator
• Demonstrated ability with clear, concise writing skills
• Self -directed and takes initiative
• Proven ability to manage multiple responsibilities and deadlines simultaneously, overtime may be required during peak times to meet review deadlines

Working Environment:Indoor work – not exposed to outdoor elements or hazards. Some sedentary work and occasional lifting and/or carrying up to twenty pounds. Occasional travel may be required. This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding. 

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.

 Equal Opportunity Employer Minorities/Women/Veterans/Disabled