Our client

a large dermatology and skin care medical practice, seeks a Front Desk Medical Administrative Assistant on full-time, direct hire basis.

Come join a warm group of doctors, nurses, and MAs who enjoy helping patients in a cosmetic environment. In this role, you will handle :

• Greeting and welcoming patients.
• Answering phone calls in a prompt and polite manner.
• Transferring calls to appropriate staff in the billing department.
• Registering new patients and updating existing patient demographics by collecting detailed patient information, including personal and financial.
• Entering / updating patient information in the system in a timely and accurate manner.
• Processing medical insurance information, verifying patient eligibility, and addressing any patient questions about insurance (liaise with Billing department as appropriate).
• Performs insurance authorizations as needed for all services as needed.
• Collecting payment information and saving for future balances.
• Assisting patients with completion of paperwork when necessary.
• Scheduling appointments as needed in accordance with provider schedule.
• Scanning, updating, and filing medical records.
• Informing necessary office personnel including practice manager / MD of patient arrival, waiting room wait times, patient flow, and communicating with patients accordingly.
• Attending all in-house training and continued education opportunities

ADDITONAL RESPONSIBILITES

• Conducts inventory of the products we sell.
• Notifies appropriate leader when to place an order.
• Files invoices and inventory receipts answers phones and schedules appointments.
• Product sales if provided by the office (commission eligible)

PREFERRED EXPERIENCE

• 2 years working in a medical office
• Positive, welcoming, and can-do attitude with patients and other practice team members.
• Computer Proficiency and superior keyboarding skills (approximately 55 wpm).
• Passion for helping others in a healthcare environment.

Hours : Monday - Friday 8 : 30 am - 4 : 30 pm

Competitive hourly pay rate