Key Responsibilities:

1. Training Program Development:
   • Develop and update comprehensive training programs for ramp operations, ground handling, and related safety procedures.
   • Collaborate with relevant departments to incorporate changes in industry regulations, company policies, and operational procedures into training materials.
2. Supervision and Leadership:
   • Lead a team of ramp trainers, providing guidance, support, and direction to ensure consistent and effective training delivery.
   • Conduct regular performance evaluations for trainers and provide constructive feedback for continuous improvement.
3. Training Delivery:
   • Conduct hands-on and classroom training sessions for ground personnel, focusing on safety, efficiency, and compliance with industry standards.
   • Utilize various training methods, including simulations, drills, and workshops, to enhance the skills and knowledge of ramp operations staff.
4. Documentation and Record-Keeping:
   • Maintain accurate and up-to-date records of all training activities, including attendance, assessments, and feedback.
   • Ensure compliance with regulatory requirements and company standards for training documentation.
5. Continuous Improvement:
   • Evaluate the effectiveness of training programs through regular assessments and feedback mechanisms.
   • Identify areas for improvement and implement enhancements to training content, methods, or materials as needed.
6. Safety Compliance:
   • Collaborate with the safety and compliance teams to integrate safety protocols and procedures into training programs.
   • Monitor and enforce adherence to safety regulations during training sessions and daily operations.
7. Coordination with Operations:
   • Work closely with the operations department to align training programs with current operational needs and challenges.
   • Provide input on the development of operational policies and procedures based on training observations and feedback.

Qualifications:

• Previous experience in aviation ground operations and training.
• Strong understanding of aviation regulations and safety standards.
• Excellent communication and interpersonal skills.
• Leadership experience with the ability to motivate and inspire a team.
• Detail-oriented with strong organizational and documentation skills.