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Unifeye Vision Partners
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Patient Service Representative
$42k-56k (estimate)
Full Time | Ambulatory Healthcare Services 3 Weeks Ago
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Unifeye Vision Partners is Hiring a Patient Service Representative Near Blaine, MN

Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time Patient Service Representative for our Blaine clinic.
SUMMARY
The Patient Service Representative is responsible for welcoming patients and visitors to MEC in a warm and friendly manner and helping to prepare for their visit. This includes problem resolution and assisting with paperwork including demographics, insurance information, and collecting co-payments and/or past due balances in a timely manner.
Location and Schedule:
This position is based at our Bloomington clinic but will be required to work shifts at other MEC clinics as needed (Bloomington, Minnetonka, and Woodbury). The work schedule is an 8 hour day between the hours of 6:30am-5:30pm including a Saturday rotation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Welcome patients and visitors in a warm, friendly, prompt manner as the first point of contact in the overall patient experience and assist with navigational needs and appointment scheduling.
  • Verify, obtain, enter and update patient demographics, insurance, referring physician, primary care provider, and other required fields as assigned.
  • Assist patients with completion of pertinent forms including but not limited to medical history, patient agreement, workers compensation.
  • Collect patient payments for self-pay appointments, co-payments, outstanding balances, and fees for contact lens related items.
  • Daily cash reconciliation and posting of cash batch.
  • Coordinate and assist patients with transportation needs.
  • Prepare patient charts in advance for both clinic and laser visits including printing fee tickets for add on appointments.
  • Prepare surgery and dry eye patient packets and laser post-op kits.
  • Distribute daily visit paperwork.
  • Scan patient paperwork into the electronic health record.
  • Facilitate lobby safety and cleanliness as well as cleaning lanyards and badges.
  • Comply with established standards and protocols of MEC goals and objectives including compliance with HIPAA and PHI standards and protocols.
  • Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
  • High school diploma/GED
  • 1-2 years related customer service experience
  • Health care experience preferred
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners!
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$42k-56k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

05/26/2024

WEBSITE

uvpeye.com

HEADQUARTERS

NORTH BRANCH, TX

SIZE

200 - 500

FOUNDED

2016

CEO

SAMI ABBASI

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Service Representative include Customer Service, Patient Care, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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