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Position Overview:
Responsible for all aspects of Quality Control management for the UniPay product and the UniPay team. The quality control manager understands the customer's needs and requirements and coordinates employee efforts and communications between management and the UniPay team. Additionally, the quality control manager ensures the onboarding process runs smoothly and the UniPay team generates a consistently suitable output of work that meets the quality and efficiency standards of the UniPay Department.
Primary Accountabilities:
Duties Relating to UniPay
Customer Service
Training
Knowledge, Skills, Education and Work Experience:
Other Duties:
Please notes this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activites may change at any time with or without notice.
About UniBank:
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses, and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in E-Verify
Full Time
Banking
$115k-147k (estimate)
05/01/2024
05/12/2024
unibank.com
WHITINSVILLE, MA
50 - 100
1870
Private
MICHAEL W WELCH
$10M - $50M
Banking
UniBank provides loans, mortgages, insurance planning and wealth management services for individuals and businesses.