Purpose:

Partner with assigned customers to ensure they have the right products at the right time in the right placement.

Job Responsibilities:

• Order products that align with the needs of the customer
• Responsible for effectively displaying store products
• Responsible for maintaining effective business relationships with customers
• Responsible for daily travel to customer locations
• Responsible for arriving promptly at customer locations on assigned routes for service
• Responsible for rotating stock and removing out-of-code products
• Process merchandise returns and issue credits according to company policy
• Ensure the neat and orderly appearance of UNFI products
• Responsible for product and/or delivery notifications to customers
• Sell promotional and sales programs as assigned
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location
• Follow through on customer product requests
• Keep management informed of area activities and of any significant concerns
• Attend meetings as required
• Provides backup for other field sales representatives when needed
• Performs other duties as assigned
• Performs other relevant job duties as required

Job Requirements:

Education/Certifications:

• Valid driver's license necessary
• Auto insurance levels that meet UNFI requirements

Experience:

• Prior customer service experience in a retail setting
• System implementation preferred

Knowledge/ Skills/ Abilities:

• Excellent customer service skills
• Good communication skills
• Time management skills and attention to detail
• Basic math abilities
• Ability to work independently

Physical Environment/Demands:

• Daily travel is required and access to a vehicle is necessary
• Ability to get in and out of the car multiple times per day
• Drive to and from accounts safely in city, rural, and expressway conditions
• Ability to set up displays, fixtures, shelving, and products
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt
• Ability to lift up to 40 lbs

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties, and skills required of personnel so classified may vary within each department and/or location.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.