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UNC Health
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UNC Health
Chapel Hill, NC | Full Time
$57k-72k (estimate)
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UNC Health
Chapel Hill, NC | Full Time
$57k-69k (estimate)
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UNC Health
Chapel Hill, NC | Full Time
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University of North Carolina at Chapel Hill
Chapel Hill, NC | Full Time
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Revenue Cycle Representative
UNC Health Chapel Hill, NC
$57k-72k (estimate)
Full Time | Hospital 1 Month Ago
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UNC Health is Hiring a Revenue Cycle Representative Near Chapel Hill, NC

DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
SummaryMay be responsible for performing a variety of complex duties, including but not limited to, working outstanding insurance claims having no response from payors, having claim edits, and/or having received claim form related denials. Maintains A/R at acceptable aging levels by prompt follow-up of unpaid claims and denied claims. Review credit balances for possible reallocation or refunds. May be responsible for posting payments, contractual adjustments, and denials in a timely, accurate, and complete manner. Process paper correspondence as assigned. Performs all duties in a manner which promotes teamwork and reflects UNC Health’s mission and philosophy.
ResponsibilitiesResponsible for the accurate and timely submission of claims, response to denials, and re-bills of insurance claims. Responsible for all aspects of insurance follow-up and collections including interfacing with internal and external departments to resolve discrepancies through charge corrections, payment corrections, writeoffs, refunds or other methods. Edit claims (DNB, Coverage Changes, Claim Edits, Stop Bills) within scope of authority (or escalate as needed) to meet and satisfy billing compliance guidelines for electronic submission. Contact insurance carriers to obtain authorizations and referral approvals for services and procedures. Research medical records to gather information and substantiate medical justification for procedures as required by insurance carriers. Submits requested medical information to insurance carrier.
Responsible for the analysis and necessary corrections of patient invoices or accounts as it pertains to clean claim submissions or re-bills. Responsible for maintaining work queues. Access, review and respond to third party correspondence via Document Management system. Research and resolve a variety of issues relating to posting of payments and charges, insurance denials, secondary billing issues, credit balances, sequencing of charges, and non-payment of claims. Contact patients, physicians and insurance companies to obtain information necessary for invoice or account resolution through write-offs, reversals, adjustments, refunds or other methods. Verify claims adjudication utilizing appropriate resources and applications. Post payments (Insurance and/or Patient) and denials to patient invoices/accounts in a timely and accurate manner.
Reconcile accounts, research and resolve a variety of issues relating to posting of payments and charges, insurance denials, secondary billing issues, sequencing of charges, and non-payment of claims. Respond to any assigned correspondence in a timely, professional, and complete manner. Identify issues and/or trends and provide suggestions for resolution to management, including payer, system or escalated account issues. May maintain data tables for systems that support Patient Accounting operations. Evaluate carrier and departmental information and determines data to be included in system tables. Read and interpret EOB’s (Explanation of Benefits).
Maintain basic understanding and knowledge of health insurance plans, policies and procedures. Accurately and thoroughly document the pertinent collection activity performed. Participate and attend meetings, training seminars and in-services to develop job knowledge. Meets/Exceeds Productivity and Quality standards
Other InformationOther information:
Education Requirements
  • High School Degree
Licensure/Certification RequirementsProfessional Experience Requirements:
  • Two (2) years of experience in hospital or physician insurance related activities ((Authorization, Billing, Follow-Up, Call-Center, or Collections)
Knowledge/Skills/and Abilities RequirementsJob DetailsLegal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Physician Ins Billing and Foll
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $17.50 - $24.63 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$57k-72k (estimate)

POST DATE

05/29/2023

EXPIRATION DATE

06/20/2024

WEBSITE

www.unchealthcare.org

HEADQUARTERS

Morrisville, North Carolina

SIZE

15,000 - 50,000

CEO

Tom Murray

REVENUE

<$5M

INDUSTRY

Hospital

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About UNC Health

The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin...gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina. More
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The job skills required for Revenue Cycle Representative include Billing, Accounting, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Revenue Cycle Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Revenue Cycle Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Revenue Cycle Representative positions, which can be used as a reference in future career path planning. As a Revenue Cycle Representative, it can be promoted into senior positions as a Revenue Cycle Reporting Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Revenue Cycle Representative. You can explore the career advancement for a Revenue Cycle Representative below and select your interested title to get hiring information.

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