The Charge Nurse assumes a critical leadership role, providing guidance, coordination, and unwavering support in the delivery of high-quality patient care for a designated shift. Responsible for overseeing and supervising the nursing staff, collaborating seamlessly with interdisciplinary teams, and optimizing operational efficiency within the unit, this position necessitates exceptional clinical expertise, exemplary leadership skills, and the ability to thrive in a fast-paced healthcare environment.

Primary responsibilities encompass ensuring the utmost accountability for the quality of care delivery, seamless patient progression, and a commitment to service excellence. This encompasses fostering a patient-centered and professional work environment by utilizing the nursing process, promoting staff development and training, and fostering collaborative team interactions to elevate the standard of patient care. The Charge Nurse maintains regular collaboration with the Clinical Operations Manager and House Supervisor, working collectively to guarantee the provision of unparalleled patient care.

The Charge Nurse provides direct and indirect patient care services that meet the psychosocial, physical, and restorative needs of each patient. The registered nurse’s decisions and actions with patients and families are determined in an ethical manner, practicing compassion and respect for the inherent dignity, worth, and unique attributes of each person. Effectively communicates with patients/families, visitors, colleagues, physicians, leadership, and volunteers. All areas of nursing practice and care delivery are provided to achieve and maintain top-decile results and outcomes for patient experience, quality, and patient safety. The Charge Nurse follows and adheres to UNC Health Appalachian's policies and procedures, regulatory requirements, and standards of behavior. The Charge Nurse practices within the nurse practice act and their license.

The Charge Nurse demonstrates the UNC Health Appalachian's Mission, Vision, and Values in action and approaches work in a way that reflects action, efficiency, and personal accountability. The Charge Nurse demonstrates professional conduct, effective communication, and effective delegation of tasks. Effectively and professionally manages working relationships with coworkers, physicians, and all UNC Health Appalachian team members in a way that promotes a healthy work environment. Responds quickly and accurately to emergencies in the work environment and/or to changes in patient condition. Performs registered nursing duties under general supervision. Always assists coworkers, patients, families, and visitors regardless of the patient assignment, so long as the assistance is in-line with their scope of practice and license.