Youth Case Manager Job Responsibilities: 

1. Develop and perform outreach and recruitment activities to support the National Farmworkers Job Program as part of the grant plan, meet youth performance measures, and maintain outreach and recruitment logs that capture contact information such as training providers, colleges, employers, American Job Centers, one stop Career Centers, and other potential partners.
2. Manage a caseload of National Farmworkers Job Program youth participants that includes eligibility determination, application processing, job training coordination, case management, building relationships with partnering organizations that aids in providing supportive services, and support for continuing education and/or employment placement.
3. Conduct a variety of assessments to identify barriers and needs, advise on available community and training resources, assist in determining realistic training goals in alignment with local labor market and employment trends, and create an Employment Development Plan (EDP) that includes goal development and timelines for acquiring skills through education or training and specific actions steps leading to self-sufficiency.
4. Conduct job readiness assessments and/or coordinate/perform workshops, provide employment trend information that identifies job sectors in high demand and high growth areas within the community.
5. Document, in a timely manner, all contacts in the UMOS National Farmworkers Job Program Application (data system) and maintain participant case files, to include documentation of services provided, outcomes, educational scores/assessments, certificates, measurable skills gained, on-the-job training (OJT) and work experience contracts, timesheets, case notes, and electronic signatures on all required case documents and ensure compliance, safeguarding personally identifiable information (PII).
6. Monitor and evaluate youth participants’ progress through program components; monitor service providers through reports and site visits; resolve any problems or provide guidance and counseling; make phone calls or conduct field visits to investigate youth progress in various programs designed to assist youth participants in preparing for and accomplishing education or employment goals in accordance with grant plan and youth performance measures.
7. Answer phones, schedule appointments, and provide program information to youth MSFWs as part of a comprehensive approach in addressing crises and provide backup emergency assistance and case management, when needed.
8. Work with schools, employers, and training providers to ensure participants are progressing and attending regularly.
9. Work with program staff and supervisor with analyses and interpretation of state and federal legislation that impacts policy and/or procedures and recommend program policy and procedural updates/changes.
10. Plan, schedule and conduct employer contacts to promote partnership for full employment and employer incentives and develop apprenticeship and work experience opportunities for youth participants.
11. Collect, revise, and maintain a Community Resource Directory of agencies offering a variety of services to youth and farmworkers and coordinate with these agencies to ensure youth can access supports they need to accomplish training, education, and employment goals.
12. Participate in statewide service provider community networks with local WIOA partners and workforce centers to stay informed of local job openings and explore co-enrollment opportunities in other related programs.
13. Develop and maintain contact with employers and other employer organizations to create a network that will potentially hire program participants and allow for negotiations of OJT contracts.
14. Attend meetings, seminars, workshops and perform other duties as assigned.

Youth Case Manager Job Qualifications:

1. Associate degree or 2 years of post-secondary education in social science, human services, or related field. Bachelor’s degree preferred.
2. At least 2 years of experience in WIOA or related case management (Note: 1 year of experience may be substituted with one additional year of education).
3. Travel and work irregular/flexible hours including on-call evening hours.
4. Able to communicate in both English and Spanish. PREFERRED
5. Proficient computer skills and ability to work with current Microsoft Office products (Office 365, etc.) with adequate typing/data entry ability.
6. Good oral and written communications skills.
7. Excellent communication (both written and verbal) and organization skills.
8.  Must have a car, valid driver’s license, and adequate auto insurance.

Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.