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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a Medical Assistant in Leominster.

The Leominster Adult Outpatient Center provides strength-based individual and group therapy to adults, and couples age 18 and over. We offer integrated, whole person care with primary care, a wellness program, and behavioral health. The Leominster Counseling Center also offers specialized substance use disorder treatment. Our office based opioid treatment offers buprenorphine and vivitrol treatment and we have a Second Offender Alcohol Education program.

This position offers a wonderful opportunity to join an expanding team that's passionate and dedicated to providing quality integrated, therapeutic interventions within a supportive and energetic work environment.

Responsibilities:

• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Show patients to examination rooms and prepare them for the physician.
• Prepare treatment rooms keeping them clean and properly stocked.
• Perform EKG's, ear irrigations, and all other necessary testing as requested by primary care provider.
• Reconcile medications and vaccines.
• Schedule appointments for patients.
• Work Client Registries via Electronic Health Record, Microsoft Access, or other databases.
• Monitor the database to identify and reach out to those needing services.
• Automate and perform processes by phone or send letters to patients either overdue for medical care or out of compliance with the goals of their care.
• Responsibility to inform the care team if a patient is out of compliance consistently.
• Meet regularly with multi-disciplinary care team (including Intensive Care Manager, Provider, Care Support Worker) to help create plans for specific patients and populations not achieving optimal care.
• Work with other care teams including Practice Manager and Medical Director on quality improvement measures and process designs.
• Collaborate and provide data to care team to establish population appropriate pre-visit screenings, assessments, and needs.
• Create, maintain, and distribute results of QI measures around access, patient experience, and health outcomes to other care teams and management.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Qualifications:

• Grade C02: Medical Assistant I - Certification in Medical Assisting required
• Grade C04: Medical Assistant II - Associates degree in Medical Assisting required
• Client focused and patient centered
• Ability to multi-task
• Strong interpersonal skills
• Highly organized, self-motivated, and self-directed
• Enjoys being part of a diverse team
• Strong analytical skills, including the ability to recognize problems, think creatively, and devise innovative solutions.
• All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.