POSITION SUMMARY
Provide the highest level of quality and service to our guests in an incredibly friendly atmosphere. Serve beverages to guests at tables in the restaurant as they are ordered by the servers; assist in clearing glassware and guest requests.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Serve beverages to guests from the bar; adding the appropriate garnishes as required.
Knowledgeable about HCR culinary cocktails, wine, beer, and spirit offerings.
Assist servers with guest requests as needed, including conveying new orders to servers for ordering.
Assist in the removal of dishes and glasses from tables or counters and take them to the bar or kitchen for cleaning.
Stock service areas with supplies and garnishes as required.
Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Assist in monitoring guests' physical condition when entering the restaurant and bar; monitor alcohol consumption while on the premises to ensure all HCR and county serving policies are followed. Take appropriate steps according to HCR policy to reduce the occurrence of alcohol related issues.
Carry ice buckets from the ice machine to the wells, and carry heavy trays of beverages from the bar to the dining room.
Must be dependable, report to work as scheduled and on time, and follow all policies regarding attendance.
SKILLS & ABILITIES
Experience: Six months to one year related experience preferred.
Computer Skills: None required, however experience with POS a plus.
Certifications & Licenses:
Must be at least 21 years of age.
Must take an pass all training tests 85% or higher.
PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)
Physical Demands Lift/Carry
Stand C
Walk C
Manually Manipulate F
Reach Outward C
Reach Above Shoulder O
Climb F
Squat or Kneel O
Bend F
Grasp C
Speak C
11-20lbs C
21-50 lbs O
Push/Pull
13-25 lbs F
26- 40 lbs O
POSITION QUALIFICATIONS
Competency Statement(s)
Customer Oriented - Ability to take care of the customers needs while following company procedures.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Safety - Ability to work safely by following all safety policies and procedures.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are met.
Response to Direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of the task.
Neat & Well Groomed - Neat & Well Groomed
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - Hear verbal requests by guests, coworkers, and managers
Sense of Smell
Sense of Taste
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) Facemask, Non-slip shoes, back belt when lifting over 25 lbs, safety glove when using knife.
WORK ENVIRONMENT
Fast paced, high energy, moderately noisy environment containing multiple personality types. Can become crowded and can become high pressure.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is
intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not
intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and
requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of
employment, and the company reserves the right to change this job description and/or assign tasks for the employee to
perform, as the company may deem appropriate.