127 patient services representative Jobs in houston, tx
Ultimate LLC is Hiring a Patient Services Representative Near Houston, TX
Job Description
If you have a passion for assisting individuals in a healthcare setting and possess strong BILINGUAL communication skills, Ultimate Staffing has a position for you! We are currently seeking Bilingual Patient Services Representatives for various locations throughout Houston.
JOB SUMMARY
Provide exceptional customer service to patients and facilitating efficient communication between healthcare professionals.
DUTIES AND RESPONSIBILITIES
- Patient Interaction:
- Answer and manage inbound and outbound calls with professionalism, empathy, and a patient-centric approach.
- Provide accurate and timely information regarding medical services, appointments, and general inquiries.
- Efficiently schedule and confirm patient appointments using the designated scheduling system.
- Maintain accurate and confidential patient records during and after each interaction.
- Assist patients with insurance-related queries, including verification, pre-authorizations, and billing inquiries.
- Route calls to the appropriate healthcare professionals or departments based on the nature of the inquiry.
- Follow safety standards and regulations to ensure a secure and compliant call center environment.
REQUIREMENTS
- Bilingual (fluency in speaking Spanish) REQUIRED
- Proven experience in a call center or customer service role, preferably within a medical or healthcare setting.
- Strong communication skills with the ability to convey complex medical information clearly and concisely.
- Familiarity with medical terminology and procedures.
- Ability to handle a high volume of calls in a fast-paced environment with efficiency and accuracy.
- Empathetic and patient-focused approach when dealing with inquiries and concerns.
- Basic computer skills and proficiency in relevant software applications.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- Experience with Epic electronic medical records system preferred
- Other duties as assigned
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to kcoronado@ultimatestaffing.comJob Summary
Other
Wholesale
$36k-44k (estimate)
04/26/2024
06/19/2024
ultimategroup.uk.com
KEIGHLEY
25 - 50
2002
MARK JAMES NAISBITT
$10M - $50M
Wholesale
Related Companies
The job skills required for Patient Services Representative include Customer Service, Scheduling, Billing, Appointment Scheduling, Communication Skills, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Some patient services representative roles require additional training.
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Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.
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