Job Description

As a Client Services Representative, your role involves coordinating services for the legal community by managing tasks within a network of independent contractors.

Responsibilities:

• Review and document client requests.
• Process orders and address service-related inquiries via phone.
• Perform data entry for service changes and related documentation.
• Handle deposit collection, update records, and issue discontinuance orders.
• Promote additional services to clients.
• Channel complaints for resolution.
• Maintain accurate documentation for assigned clients.
• Collaborate with other representatives.
• Manage in-office filing, document organization, mail retrieval, and sorting.
• Perform additional assigned duties.

Requirements:

• 0-2 years of office or customer service experience.
• High School Diploma or GED.
• Strong time management and computer skills.
• Ability to handle multiple priorities and deadlines.
• Effective oral and written communication skills.

Additional Info:

• Compensation: $18/hr.
• Schedule: Part-time, Monday to Friday, 9 am to 2 pm or 10 am to 3 pm.
• Location: 100% in-office in Bloomington, MN

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.