Job Description

Client Job Description

Tech Writer Description

Responsibilities:

* Develop service technical bulletins, flow charts, using a variety of technical sources, including writing, and organizing material to ensure consistency and cohesiveness

* Produce technical publication across various product lines and technologies

* Collaborate with global and local team members to maintain technical accuracy of all materials

* Interface specific to NASO North American Safety Office with campaign preparation and release support to deadline commitments.

* Organize content into a logical flow and tailors' language to target audience

* Write and edit according to established standards, analyze, and comprehend technical information Gather and assimilate information from a variety of sources & research content for new and revised documents

* Organize content into a logical flow and tailors' language to target audience

Qualifications:

• Bachelor's degree or equivalent work experience required
• Technical certification preferred
• Automotive experience required
• 2 years' experience performing writing, editing and researching functions to prepare print or online technical documentation
• Intermediate to Advanced knowledge of Microsoft Office required
• Proficient with word processing and online authoring tools
• Proficient with Adobe software programs, Video Editing software, QR Code Studio and Akamai server administration
• Strong ability to work in a team environment

Here is a little more information on TSBs in case it's helpful:

• TSBs are documents that simply outline a set of recommended repair procedures for non-dangerous or non-life-threatening issues in vehicles. They are intended for dealership personnel.
• Manufacturers must create TSBs even for minor problems and recommend repairs. For instance, the 2019 Nissan Rogue had airflow constriction from the vents caused by snow build-up around the blower motor. That's the sort of issue that the TSB covers.
• The TSBs includes instructions for dealer service personnel and names parts, part numbers, and tools required for going through with the procedure.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.