Position SummaryResponsible for the oversight and leadership of a UIC Residence Hall(s). Creates a dynamic and healthy living environment where students can thrive, and diversity is embraced. Supervises and manages the hall staff to assist and champion these efforts. Works closely with administrative and facilities staff to ensure clean and comfortable living environments. Provide on-going outreach to support academic success.

Duties & Responsibilities

• Establish expectations, goals and vision for academic year and lead hall staff toward the successful realization of them.

• Provide onboarding, training and development to RA staff and other staffs they may oversee.

• Provide ongoing feedback and evaluation to RAs and other student staff as needed.

• Plan, assign and review work of Resident Assistants to ensure group objectives are met.

• Hold staff accountable to job expectations, job description, department and University policies and procedures.

• Facilitate weekly staff meeting.

• Participate in 24 hour on-call rotation schedule with other RD Staff that includes evenings, weekends, and some holidays.

• Respond on-site to medical, mental health, facilities, and weather emergencies during on-call duty.

• Act as the first responder in minor and major emergency situations within own hall and other halls when on-call.

• Provide ongoing emergency response training and drills for hall staff.

• This is a live-in position.

• Manage a co-residential housing facility of occupancy ranging from 250-600 students.

•Work with Campus Administrative Team in maintaining occupancy management through Star Rez System.

• Work with area Housing Officer to maintain desk functions within hall/area.

• Create and monitor various staff budgets that include hall programming, staff and student organization budgets.

• Create and distribute reports as needed and requested.

• Track and oversee staff programming efforts.

• Build and maintain positive relationships with campus partners.

• Participate in regularly scheduled building tours and inspections to monitor hall upkeep and facilities.

• Oversee and monitor all hall openings and closings.

• Ensure hall security by holding staff accountable to departmental and campus policies and procedures.

• Troubleshoot day-to-day work orders and unanticipated building maintenance and/or repair.

• Communicate and follow up with housekeeping and maintenance as needed.

•Troubleshoot after-hour facility and maintenance issues when on-call.

• Work with student staff and hall leaders to create a celebrative, positive and healthy hall atmosphere and community

• Advising student leadership groups within campus housing• Work with staff to incorporate the Residential Curriculum into community and academic initiatives.

• Oversee the Living Learning Communities, Affinity Spaces and Faculty-In-Residence (FIR) that reside in hall.

• Assess needs and concerns of students and provide appropriate direction.

• Provide support and necessary resources to students in need of mental health, physical health and immediate crisis response.

• Provide support and appropriate resources to parents of students who may reach out.

• Contact parents or outside agencies to inform or gather information when necessary.

• Provide quality customer service to housing residents, guests and visitors.

• Hold students accountable and responsible for their actions through the University and Campus Housing conduct process.

• Honor student’s right to be heard and to be granted proper due process.

• Champion diversity and inclusion efforts and their vital importance to the work we do.

• Participate in Special Assignment / Collateral that could include work in Selection, Training, Curriculum Development, Leadership/Advising, Diversity & Inclusion

• Assist in Campus Housing marketing efforts to maintain healthy residence hall occupancy and recruit students to UIC.

• Support ongoing assessment efforts.