UIC is seeking a Medical Office Assistant for a Contract Location appointment with our College of Medicine, Department of Medicine - Internal Medicine & Geriatrics team at our contract location - South Loop Physicians Group.  This role will work under direct supervision, provides a range of both patient related support functions and non-medical support services in an assigned health care unit or other health care facility providing patient services. Apply knowledge of policies and procedures used regarding patient insurance, billing and account maintenance, and collections. Serve as an essential link between the assigned health care unit and various services and staff.

The contract location is at UIC off-site clinic South Loop Physicians Group located at 2600 S. Michigan Avenue, Chicago. 

Duties & Responsibilities:

• Performs clinic reception duties, including greeting patients, answers, screens and routes telephone inquiries, scheduling call in and out-patient clinic appointments in accordance with clinic guidelines; opens and distributes mail; transmits correspondence and medical records by mail, e-mail, or fax.
• Checks in patients; assembles and prepares patient information forms and assists with the completion of these forms (such as release of information and signature authorization forms); assists with the discharge of patients by completing forms; completes insurance and other claim forms.
• Assists in the creation and/or maintenance of files and records for the unit (such as patient files, financial files, and patient directories); locates or monitors the location of medical charts; prepares reports (such as census reports, unit status); establishes new files and maintains existing files; maintains medical records, technical library, and correspondence files.
• Performs data entry entering patient information into the computerized patient care systems (e.g., electronic medical records, automated billing, electronic lab, x-ray systems, pharmacy systems, etc.), and assuring accuracy of data entered for insurance/demographic information only.
• Operates office equipment such as copiers, voice mail messaging systems, and uses word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
• Communicates routine information to the patient (such as instructions on how to operate the telephone or television); escorts patients to their assigned rooms.
• Orders clerical supplies.
• Maintains clean waiting room area conditions; maintains nurse’s station to meet IDPH work environment standards.
• Perform other related duties and participate in special projects as assigned.