One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented System Engineer I.

The System Engineer I supports infrastructure and system administration of the Windows based servers hosting enterprise applications housed in the Corporate Datacenter. Performs activities related to system administration. Provides technical skills needed for building and implementing new servers for the datacenter. Performs updates, system performance management, and security audit and remediation. Demonstrates intermediate knowledge of server hardware and operating systems software. Researches issues on systems for which they are responsible. Works with the vendors to correct issues and communicates with the Application owners and end users. Maintains responsibility for the installation, maintenance, configuration, and integrity of software. Implements operation system enhancements that will improve the reliability and performance of the system. 

Key Responsibilities include:

System Maintenance and Support:

• Completes maintenance-related Customer Support Center Tickets.
• Implements server and hardware configurations, hardware moves and migrations. Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Participates in design solutions for technology and prepares the appropriate documentation.
• Provides oversight and continued back-up to on-call support.
• Establishes and maintains regular communications with user community.
• Manages various Windows operating systems, HP, Dell, and Cisco UCS hardware
• Maintains server and hardware configuration, as well as hardware moves and migrations.
• Assists with Operating System installations including patches and upgrades
• Demonstrates the ability to manage Multi-Facility Hardware structure.
• Follows Change Control process for all changes and verifies testing is complete.
• Assesses system requirements and identifies potential problem areas while recommending practical solutions.
• Uses advanced problem-solving and analytical skills to implement, update and support complex application systems.

System Implementation:

• Manages one or more projects.
• Oversees and implements server and hardware configurations, hardware moves and migrations.
• Regularly meets with users, vendors, and IS staff to modify system specifications.
• Approves design solutions for technology and prepares the appropriate documentation.
• Adheres to appropriate UHS Project Management standards.
• Follows work plans, reporting all serious deviations to management.
• Follows Change Management Policies and monitors that strict adherence is followed by all team members.
• Complies with Domain strategy.
• Contributes to technical design sessions with the application teams ensuring that architecture standards are followed.

Administrative Duties:

• Continues training and sessions with team members to ensure skills are maintained and increased for performance of their duties as required.
• Creates and updates System Documentation for assigned systems.
• Provides technical support and guidance to other team members as required.
• Works well with IS Vendors and maintains relationships with key firms.
• Updates project status for publication on a regular basis.
• Interacts with consultants and third parties as needed.
• Maintains Service Excellence principles.

Position Requirements:

• Bachelor’s degree required.
• One or more years of responsibilities of Information Systems management experience preferably with Windows Server, VMware, Active Directory, and system troubleshooting.
• Knowledge of Windows Server operating systems and some Linux knowledge preferred.
• Skilled with Server hardware architecture, configuration, as well as troubleshooting HP, Dell, and Cisco UCS platforms.
• Operating System installations and configuration including patching.
• Experience working with complex Multi-facility solutions and architecture.
• Ability to work off hours and on-call when required.
• Self-motivated and able to interact with all levels within the organization.
• Initiative to resolve issues proactively. :
• Knowledge of system management, application implementation, enhancement, support methods, and change control processes.
• Working knowledge of server system analysis, troubleshooting techniques and standard procedures, including: consulting with users to determine Virtual, physical, software or system functional specifications; and development, documentation, analysis, creation, testing, configuration, or management of computer systems.
• Knowledge of IS standards and quality methods and metrics.
• Initiates performance monitoring and tuning.
• Knowledge of project management methods.
• Working Knowledge of user business practices, concepts, and terminology to support the applications.
• Ability to engage third party suppliers to resolve outstanding issues.
• Time management and organization skills and ability to manage multiple projects at once.
• Excellent written and verbal communication.
• Proficient with Microsoft Office applications.

License or Registration Requirements: Possess at least one professional certification is preferred.

Travel Requirements: 5-25% based on projects

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.