Kingwood Pines Hospital is a 116 bed facility located in the beautiful residential Kingwood community. We are located about 30 miles northeast of the Houston Medical Center. The hospital provides 24-hour emergency services. We serve children, adolescents, and adults for psychiatric and behavioral health. The hospital also has services in intensive outpatient and partial hospital program services.

Website: www.kingwoodpines.com

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Position Summary

The Intake Counselor, under the supervision of the Director of Admissions, interviews and assesses potential patients and inquiry callers. The Intake Counselor works with the Business Office regarding patient financial data, as well as with the UR Department for the certification of patients admitted. Also initiates the referral process when indicated, and communicates with referral sources.

Key Responsibilities

Performance

1. Communicate effectively with patients, families, health care team members and community providers.
2. Interact and communicate with community agencies in assessment of and service to patients.
3. Provide referral services to community agencies.
4. Maintain confidentiality in compliance with professional ethics according to professional and facility standards.
5. Identify opportunities for the program and participate in Performance Improvement projects and activities.
6. Continue professional development and maintain professional development in personnel file.Assist in the orientation of new colleagues.

Assessment

1. Assess and identify developmental and behavioral functioning of the patient. Document patient responses
2. Develop an effective working relationship with patient and/or family.
3. Comply with required standards for medical/legal reporting situations (i.e. child abuse, dependent adult abuse, psychiatric commitment).

Benefit Highlights

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Knowledge, Skills and Abilities

1. Knowledge of crisis intervention procedures.
2. Knowledge of strong clinical assessment skills.
3. Knowledge of therapeutic planning and techniques.
4. Strong clinical assessment skills
5. Skill in organizing and prioritizing workloads to meet deadlines.
6. Skill in telephone etiquette and paging procedures.
7. Effective oral and written communication skills.
8. Ability to communicate effectively with patients and co-workers.
9. Ability to adhere to safety policies and procedures.
10. Ability to use good judgement and to maintain confidentiality of information.
11. Ability to work as a team player.
12. Ability to demonstrate tact, resourcefulness, patience and dedication.
13. Ability to accept direction and adhere to policies and procedures.
14. Ability to recognize the importance of adapting to the various patient age groups (adult and geriatric).
15. Ability to work in a fast-paced environment.
16. Ability to meet corporate deadlines.
17. Ability to react calmly and effectively in emergency situations.

Qualifications

Education: Master's Degree from an accredited college or university, in Social Work or a clinical related mental health field required.

Experience: 2-3 years in the area of substance abuse/psychiatric treatment programs, including experience in intake/admissions and managed care preferred.

License: Must be state certified in social work or clinical related mental health field. LPC, LMSW, or LCSW, RN, LFMT license required.

Additional Requirements: CPR certification, CPI or Handle with Care and Verbal De-Escalation training within 1^st week of employment to assisting in a restraining procedure. May be required to work flexible hours and overtime.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.