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POSITION SUMMARY:
The Computer Support Specialist I (CSS I) performs basic level software installations with main focus on hardware setups and troubleshooting of computer hardware. The CSS I is responsible for maintaining the call center and remote support for our customers.
QualificationsQUALIFICATIONS:
1. Ability for abstract reasoning and a talent for explaining the abstractions in concrete terms.
2. Ability to empathize with people of many backgrounds functioning at any staff or operational level in the hierarchy of the hospital.
3. Ability to communicate effectively when presenting recommendations, tactful when identifying existing managerial problem areas, and patient and meticulous in implementation.
4. Ability to recognize, analyze and resolve hardware, software, and network problems.
5. Able to travel 25% of time. Must be able to move between facilities as needed
6. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.
EDUCATION / LICENSURE:
1. Associates Degree in related field required; or 1 year experience in a customer service IT environment in lieu of a degree.
2. Minimum of 6 months experience in computer hardware, software or system support
3. Knowledge in computer hardware & software
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Authorized by
Corporate Human Resources
Per Diem
Hospital
$51k-64k (estimate)
04/25/2024
04/24/2025
uhsinc.com
SAN CARLOS, TX
>50,000
1979
DOUG MATNEY
$10B - $50B
Hospital
The job skills required for Computer Support Specialist include Troubleshooting, Customer Service, Computer Hardware, Commitment, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer Support Specialist positions, which can be used as a reference in future career path planning. As a Computer Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer Support Specialist. You can explore the career advancement for a Computer Support Specialist below and select your interested title to get hiring information.