The Sports Recovery Specialist is responsible for ensuring a positive customer experience and delivering great member service, private training, and recovery sessions. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1) Sell and Conduct Private Training & Recovery Corner Modalities with Members

• Sell and conduct private & small group training with members.
• Provide Manual Therapy, massage, myofascial release, assisted stretching, or other recovery modalities to members.
• Assist members and encourage member involvement in private training and recovery
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Assist members and encourage their involvement in private training and recovery corner modalities.
• Ensure accurate administration of Client Programs, supplement purchases, measurement tracking, and workout and recovery programs.
• Arrive on time, prepared, and attentive for all appointments.
• Assist in all revenue-generating activities, including but not limited to: complimentary workouts, recovery booths, body fat tables, seminars, workshops, etc.
• Administer company policies as they relate to the sales process.
• Execute an effective prospecting strategy by performing Starter Sessions and other prospecting activities.

Member Experience

• Focus on changing lives through Service, Science, and Sales.
• Be a brand ambassador of UFC Gym and its Train Different philosophy.
• Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
• Conduct safe and effective private training sessions.
• Maintain the organization and neat presentation of the fitness floor and training spaces.
• Respond professionally to requests and inquiries from guests, members, and staff.
• Cleanliness and hygiene are paramount.

Miscellaneous

• Follow all policies and procedures regarding payment transactions.
• Document daily workouts for liability (adherence to national certification standards).
• Be knowledgeable of club facilities and services.

REQUIRED QUALIFICATIONS:
Knowledge, Skills & Abilities:

• Must be a licensed massage therapist (LMT), Athletic Trainer, Physical Therapist OR have experience with recovery modalities.
• In-depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Respond professionally to requests and inquiries from guests, members and staff.
• Strong organizational and time management skills. Understands basic record-keeping practices.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, setup and execute successful weekends.

Minimum Certifications/Educational Level:

• Current dotFIT certification (or in progress)
• Must be a licensed massage therapist (LMT), Athletic Trainer, Physical Therapist, OR have experience with recovery modalities.
• Current CPR/AED certification (or in progress)
• Certification from an organization recognized by UFC Gym (or in progress)
• High school diploma or general education degree (GED)
• 4-year Degree in a related field recognized by UFC Gym (preferred)

Minimum Experience:

• Six months of related experience (preferred)

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.