RESPONSIBILITIES

• Deliver strong operational performance including front desk, smoothie bar, retail area, maintenance and janitorial including locker rooms and gym floor.
• Maintain a clean and safe facility for all members and team members; checking that the facilities equipment is well-maintained.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters.
• Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience.

Assist in providing direction to janitorial service.

• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure.
• Follow-up with compliance checks by monitoring club systems and employee performance.
• Ensure that systems procedures are accurately followed : proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, cash handling and member ID Cards

REQUIRED QUALIFICATIONS : Knowledge, skills & abilities :

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation, and written communication skills and thrive in a fast-paced environment.
• Must be highly motivated and proactive.
• Reliable transportation
• Must be able to work evenings and weekends

Compensation : $ per hour

Last updated : 2024-05-02