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GENERAL SUMMARY: The Operations Manager (OM) is to ensure that members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility. OMs are also responsible for hiring, training and supervising all front desk, kids club, janitorial, juice bar and maintenance technicians. This role is also responsible to resolve all membership issues, update past due accounts, manage payroll and supply budgets, while upholding all company standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
ORGANIZATION RELATIONSHIPS: The Operations Manager will report directly to the VP of Operations with a dotted line reporting structure to the VP of Sales and VP of Fitness. The Assistant Operations Manager, Merchandising Supervisor, Juice Bar Lead, Kids Club Lead, Front Desk and Kids Club Attendants report directly to the Operations Manager.
REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
2) Minimum certifications/educational level:
3) Physical Requirements:
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Job Type: Full-time
Pay: $45,000.00 - $58,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Education:
Experience:
Work Location: In person
Full Time
$103k-129k (estimate)
09/01/2023
09/07/2024