Financial specialists are the first step within the revenue cycle to ensure the organization is successful and profitable. The information is obtained and entered up-front. Establishes clean claims, timely and accurate reimbursement and patient satisfaction. Job duties include:

• Collecting, validating and entering accurate patient demographic and insurance information.
• Completing patient registration prior/upon arrival.
• Completing insurance verification.
• Securing signatures on regulatory documents.
• Obtaining necessary referrals, precertification and/or authorizations, as required.
• Providing financial counseling, including referring patient to appropriate area(s) for assistance.
• Calculating patient financial responsibility and providing estimate.
• Collecting patient monies owed and posting payments within Epic.
• Maintaining and balancing Epic cash drawer daily.
• Monitoring and maintaining applicable Epic work queues.

Minimum Education and Experience Requirements:

• High school graduate or equivalent is required.
• College degree or related course work preferred.
• One (1) year of experience in one of the following: health-related industry or a related industry such as insurance, business, billing or collections.
• A working knowledge of medical and insurance industry terminology is preferred.
• Must have experience that demonstrates ability to perform multiple tasks simultaneously, recognize and react to changing priorities, make timely and accurate judgement decisions, effectively communicate with other health care professionals, and work independent of direct supervision.
• Proficiency in applications and demonstrated ability to work with multiple computer systems are required.
• Must demonstrate exceptional verbal, analytical and written communication skills.
• Must be adaptable, tactful and able to work under pressure.
• Must demonstrate an understanding of "first impression" position and the need for appropriate dress, attitude and concern associated with the position.

Motor Vehicle Operator Designation:
Employees in this position will operate vehicles for an assigned business purpose as a "non-frequent driver."

NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job.