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The Guest Services Manager oversees the guest experience at the hospital's entrances and information desks. The Guest Services Manager collaborates with hospital departments to develop initiatives that deliver high-quality customer service with the goal to elevate the first impression. The manager builds programs that prevent and provide prompt resolution to guest concerns, ensures a welcoming environment of care, and sustains effective and efficient daily operations. This person provides daily support and direct management oversight of the Guest Services Specialists and ensures hospitality standards are met. This person role-models the hospital's values and is seen as a key contact for training and developing hospitality programs.
Minimum Education and Experience Requirements:
Licensure/Certification/Registration:
Shift hours: 8 a.m. - 4:30 p.m., Monday-Friday
Full Time
$34k-54k (estimate)
05/01/2024
05/14/2024
The job skills required for Guest Services Manager include Guest Service, Customer Service, Initiative, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Manager positions, which can be used as a reference in future career path planning. As a Guest Services Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Manager. You can explore the career advancement for a Guest Services Manager below and select your interested title to get hiring information.