Summary

The Director, Nursing Professional Excellence and Quality is responsible for the direction and leadership of operational, financial, and programmatic and employee related activities for Nursing Professional Excellence and Quality. This includes establishing, meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives for UF Health. While the range of duties and responsibilities is broad and varied, the position's major responsibility is directing the day-to-day operations, budgeting, financial management, and human resource management. The Director works closely with a variety of stakeholders, coordinating the activities of Nursing Professional Excellence and Quality across the enterprise. The Director of Nursing Professional Excellence and Quality serves as the programmatic and operational leader for Quality, Professional nursing excellence and is responsible to the Senior Vice President and Chief Nursing Officer at UF Health.

Responsibilities

- Provides an experience and environment of patient- and family-centered care.

- Interprets impact of broad scope organizational change for staff and develops change strategies for - Incorporates UF Health's vision, missions and values in goals and programs within nursing excellence and quality patient care.

- Develops and manages operational initiatives with measurable outcomes.

- Formulates objectives, goals and strategies collaboratively with other stakeholders.

- Prepares and delivers reports to operational leadership outlining progress toward meeting annual goals and objectives, to include performance related to finance, clinical activity, quality, safety, marketing, and human resources.

- Actively seeks opportunities to improve financial outcomes, engaging staff in the process.

-Establishes annual financial goals and actively uses benchmarking to high performing systems in similar area of expertise to set annual targets.

-Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.

-Creates business plan(s), justifying variances and analyzing cost benefit of programs.

-Directs and provides guidance to managers to effectively allocate resources based on patient volume, space availability, budget constraints, and program priorities, goals and objectives.

-Articulates to staff the budget and the context within the organizational financials

-Contribute to the success of the UF Health by providing leadership, direction and coordination of operations, finances and human resources for area of responsibility.

-Manage and direct all activities within area of responsibility.

-Continually assesses all services, identifies problems, utilizes data to analyze and propose innovative approaches for solutions.

-Maintain records related to operations and services that are complete, accurate, available, and in compliance with all legal, regulatory, and policy requirements.

-Engages staff and other stakeholders in continuous improvement of systems and processes; manages resources for staff participation in improvement work activities.

-Ensures effective facilitation of improvement teams and development of leadership skills to ensure overall effectiveness of the meetings.

-Organizes and prioritizes time and resources to manage efficiency. Appropriately delegates.

-Remains current of new trends and best practices and incorporates into Professional practice and Quality programs.

-Articulates and enforces standards for quality/safe patient care.

-Develops and implements innovative systems and processes that improve patient quality and safety -Demonstrates achievable and measurable results and develop action plans for improvement.

-Initiates, monitors and enforces regulatory requirements.

-Holds self and others accountable to policy, standards and commitments and provides timely follow through on questions and concerns.

-Ensures development of Quality - Patient Safety initiatives to improve patient satisfaction and family centered care.

-Develops and implements clinical outcome measures for quality improvement, cost and complication reduction, and the implementation of evidence-based medicine.

-Incorporates the use of evidence-based practice and appreciative enquiry into program development and improvement activities

-Actively listens to staff ideas and concerns, assesses others communication styles and adapts to them.

-Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods.

-Articulates and presents data, information and ideas in a clear and concise manner.

-Communicates opinions and ideas in a nonthreatening and nonjudgmental manner to staff, peers and others.

-Communicates with physicians, academic department leaders, and senior administrators to maintain coordination with other UF Health programs.

-Demonstrates empathy and concern while ensuring Nurse Excellence and quality goals are met.

-Manages the complex interdepartmental and interdisciplinary relationships to assure collaboration and effective/efficient operations within nursing professional excellence and quality .

-Creates an environment that encourages diverse opinion, recognizes differences and incorporates into process and services.

-Exhibits awareness of personal attitudes and beliefs, recognizing its effect on response to others.

-Creates a culture and systems for recognizing and rewarding staff.

-Creates and maintains a satisfying workplace that fosters professional growth and job satisfaction for all members of the healthcare team.

-Interviews to select top talent, matching nursing excellence needs with appropriate skill sets.

-Develops and implements recruitment and retention strategies that support a culture of leadership.

-Identifies and addresses own professional growth needs.

-Assesses manager and staff development needs, identifies goals and provides resources.

-Identifies lack of competency in performance and establishes a plan which includes goals, interventions and measures.

-Maintains membership in professional organization(s) to develop knowledge and resources through networking, continuing education, and participation in national, regional, and/or local activities.

-Ensures integration of ethical standards and core values into everyday work activities.

-Provides opportunities to aspiring clinicians and leaders to develop skills to meet career goals. Contributes to a learning environment.

-Leads and/or serves on a variety of appropriate internal and external committees to represent nurse excellence.

Qualifications

Required Education: Master's degree. Specific course work: Master's degree in nursing

Preferred Education: Doctorate/ PhD degree

Necessary Skills:

1. Develops a team of highly skilled professionals as educators, leaders, consultants, facilitators, change agents and researchers.

2. Provides ongoing support and integrates core education to address regulatory requirements, patient population, professional practice, development of leadership at the bedside, and patient safety outcomes.

3. Develops, coordinates, facilitates and evaluates continuing education and competency to ensure educational process is designed to improve professional practice and the provision of quality care.

4. Accountable for ensuring quality continuing nursing education (CNE) that meets the national standards established by the American Nurses Credentialing Center Commission on Accreditation.

5. Provides leadership on a wide variety of projects and programs related to regulatory requirements, professional practice, education, research, quality/safety, and evidence-based practice.

6. Effectively and creatively addresses the learning needs of novice to expert nurses within both practice and learning environments, including clinical stimulation.

7. Directs a professional nursing climate within the organization to meet the needs of newly hired and incumbent staff.

8. Coaches and mentors team and / or individuals to lead, facilitate and support the organizations strategic initiatives.

9. Embraces meaningful change and fosters acceptance

10. Develops, implements and evaluates educational programs aimed at successful transition of newly graduated registered nurse residents through enhanced critical thinking skills, leadership, communication evidenced-based practice, patient outcomes and professional development.

11. Monitors clinical progress of Nurse Residents in collaboration with primary unit leadership, assigned preceptor and nurse residency coordinator.

12. Manages department budget to align with organizational objectives.

Required Licensure/Certifications: Florida RN license. Specialty Certification/ANCC Accreditation.

Required Experience: 7 years of nursing leadership experience in a complex, academic medical center with Magnet designation. Expert knowledge of Magnet standards. Demonstrated experience in Magnet designation/redesignation processes.

Supervision: Supervisory responsibility of 30 employees

Budgetary Responsibility: Experience in budget management, change management and process improvement initiatives.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 6% Match
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Hospital
• Inpatient

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Jacksonville, FL 32209: Relocate before starting work (Required)

Work Location: In person