4 Remote Support Specialist Jobs in Pittsfield, MA
UCP of Western Massachusetts, Inc. is Hiring a Remote Remote Support Specialist
- Read and sign off on member care plans, maintain emergency contacts & medication lists
- Attend intake & installation meetings for remote support members
- Provide ongoing technology education and awareness
- Hold on-call cell phone for managing missed vendor check-in calls
- Coordinate with staff delivering in-home supports and update electronic health records
- Ensure compliance with regulatory requirements & agency policies
- Report issues with remote equipment & participate in investigations as needed
- Represent the organization positively within the community & maintain professional communication with stakeholders
- At least 18 years of age with High School Diploma
- 1 year of human service experience
- Comfortable with technology and remote applications (ex. Zoom, teams, Microsoft Office, etc.)
- Ability to learn new systems and software
- Ability to maintain composure and respond appropriately in an emergency response situation
- Ability to work flexible hours as needed
- Must have an acceptable CORI, SORI, DPPC background check
- A valid driver’s license, proof of insurance and the availability of a private vehicle
- Sign on bonus program
- Professional development support including professional license renewal and memberships up to $500 annually
- Medical, dental and vision insurance after first month of employment
- Earn two weeks vacation in first year of employment, three week rate after first year
- Three personal days per year
- Earn up to seven sick days per year
- 403(b) retirement program with company match after one year
- Mileage reimbursement
- May quality you for student loan forgiveness
- Employee referral program and more!
UCP of Western Massachusetts offers a variety of community programs and services for persons with disabilities and other similar service needs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. We are COA accredited and guided by a set of core principles - Respect, Integrity, Communication, and Empathy. Our team is dedicated to providing a "Life Without Limits" for people with differing abilities, seeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more at http://ucpwma.org
Job Summary
Full Time
$55k-69k (estimate)
04/22/2023
05/19/2024
The job skills required for Remote Support Specialist include Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Support Specialist positions, which can be used as a reference in future career path planning. As a Remote Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Support Specialist. You can explore the career advancement for a Remote Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/23/2022: Florence, SC
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/03/2022: Hopkinsville, KY
The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
01/23/2022: Milwaukee, WI
Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.
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