We are looking for Patient Access Representative for our client in Los Angeles, CA

Job Title: Patient Access Representative

Job Location: Los Angeles, CA

Job Type: Contract

Job Description:

Pay Range: $23hr - $25hr

• Provide front office support for ophthalmology multispecialty group practice including greeting patients, performing patient check-in/out processes, assuring patients are appropriately registered and insurance information is accurate. 
• Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. 
• Demonstrate exemplary customer service. 
• Act as a liaison between the front office and communications’ center.
• In addition, provide administrative support including collecting patient payments, performing insurance verification, scheduling patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s).
• Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with senior operations managers. 
• Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.

Skills, Experience and Minimum Education:

• High school graduate.
• Clean-cut appearance.
• Excellent phone skills and rapport.
• Comfortable with computers and medical terminology.
• In-depth knowledge of all insurance types, including HMO, PPO, and government health programs.