Full Time | IT Outsourcing & Consulting2 Weeks Ago
Save
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Cynet Systems is Hiring a Remote Lead ITIL4 Consultant - Remote / Telecommute
Job Details
We are looking for Lead ITIL4 Consultant - Remote / Telecommute for our client in Providence, RI
Job Title: Lead ITIL4 Consultant - Remote / Telecommute
Job Location: Providence, RI
Job Type: Contract
Job Description:
Responsibilities:
Analyze the existing IT services and processes and baseline it.
Create a strategy and roadmap to transform existing processes to ITIL4 practices
Review the ITIL4 transformation strategy and roadmap with IT and Business stakeholders.
Identify and present risks that can seriously impact business and work with the governing body and oversee the transformation activities aligned with the overall business objectives and priorities.
Design and implement ITIL4 practices (34 practices) in phased manner.
Lead the adoption and adaptation of ITIL v4 practices across the enterprise.
Provide training and coaching to the team on ITIL v4 concepts, practices, and tools.
Facilitate communication between IT and business stakeholders to ensure alignment of IT services with business needs.
Conduct maturity model assessment - Capability assessments, Maturity assessment and Comprehensive assessment.
Develop roadmaps for continual service improvement.
Stay updated on ITIL v4 developments and best practices, sharing knowledge within the organization.
Prepare and present reports on IT service performance and improvement initiatives to senior leadership.
Manage and coordinate ITIL v4 certification efforts for the team.