DESCRIPTION

UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the "gold standard" for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

The RN Case Manager (CM) will work in our Care Connections Hub handling post discharge (DC) calls. The team works Monday - Saturday responding to post DC calls from patients who have had an Inpatient or SNF stay. The RN CM will help the patient understand post DC instructions, review medications, answer any questions, confirming appointments are set and that patients are able to get to appointments and either close the loop or escalate any issues that may put a patient at greater risk of avoidable readmission.

MINIMUM QUALIFICATIONS

• Must be a graduate from an accredited school of Nursing.

• Registered Nurse (RN) license issued by the state of California.

• Prior case management experience in large, acute care or community setting and /or Utilization review in hospital or IPA setting.

• Strong teamwork and interpersonal skills.

• Must have proven autonomous problem solving, independent thinking, decision making, and prioritizing skills.

• Proficiency in Information Systems and computer programs including MS Office (Word, Excel, Outlook, PowerPoint, etc.).

PREFERRED QUALIFICATIONS

• BSN/MSN

• ACM and/or CCM

• Prior experience with referral processing, utilization review, and discharge planning.

• Proficiency in Electronic Health Records (EHR) (Epic preferred).

• Previous experience working in Population Health.

• Three to five (3-5) years of clinical RN experience or in an acute care or post acute care / community setting.

• Proven outpatient, managed care, or similar case management experience.

SPECIAL CONDITIONS

• This position is a hybrid of up to one day on site and four days at home. On-site work required during the training period Monday-Friday 8:00am-4:30pm, then hybrid work from home and office when skills are proficient.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.