Under direct supervision of the clinic manager and the general supervision of the clinic providers and licensed nursing staff, performs work which requires specific knowledge and training in patient care duties within the business and professions code of the State of California and/or the regulations The Joint Commission (TJC).

These duties also include but are not limited to: scheduling patient appointments and associated patient system screens; accurate billing; environmental care functions; equipment/supply management; and cleaning/disinfecting the environment. Other related duties as assigned.

• Certified Medical Assistant (CMA) OR Certificate of completion of a Medical Assistant training program.

• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

• Demonstrated MA experience and proven customer service skills and sensitivity awareness.

• Prior experience as a Medical Assistant in an Ambulatory care setting.

• Knowledge in medical terminology, on-line scheduling, universal precautions, and proper use of body mechanics.

• Experience in direct patient care; demonstrated skills in accurately taking and recording vital signs, height, and weight; administering medication including injections; interviewing patients; and collecting specimens.

• Thorough knowledge of the normal range of values for vital signs, emergency procedures, and of the basic lab and infection control procedures; standard items used to stock exam rooms.

• Proven knowledge of the patient flow process in order to efficiently monitor appointments, patients and available physicians.

• General knowledge of pharmaceuticals and able to process PARs.

• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.

• Three (3) years of Ambulatory Care experience.
• Family Medicine/Internal Medicine experience.
• Experience assisting with procedures.
• Experience with EPIC and Cadence module.
• Experience working with senior population.
• Bilingual (English/Spanish).
• Highly efficient and able to work with multiple providers and tasks.

• Must be able to work various hours and locations based on business needs and be able to work overtime as required.
• Employment is subject to a criminal background check and pre-employment physical.