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Patient Services Coordinator - The Workplace Clinic
UAB Medicine Birmingham, AL
$58k-72k (estimate)
Full Time | Ambulatory Healthcare Services 3 Days Ago
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UAB Medicine is Hiring a Patient Services Coordinator - The Workplace Clinic Near Birmingham, AL

Position DescriptionWork Schedule: Full Time, Monday - Friday
Work Location: The Workplace Clinic at UAB Hospital Highlands
Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
Under general supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. May schedule and add-on patients to clinic, answer telephones and route calls, enter demographic and insurance data into IDX system, obtain insurance authorizations and referrals, and schedule surgical cases. May arrive and check out patients in clinic, as well as collect copays. Communicate and perform patient follow-up as necessary. Work with outside staff to schedule and coordinate patient care at satellite clinics. May perform other clerical duties related to patient care such as home health forms and patient and family leave forms.
Position RequirementsEDUCATION AND EXPERIENCE:
Required: High school diploma or equivalent required. One (1) year office/clerical experience in customer service, call center, physician office or other clinical environment. Demonstrated organizational and leadership skills; excellent customer service and communication skills.
Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation
Preferred: Business Office Education or similar coursework desired.
Traits & SkillsMust be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$58k-72k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/09/2024

WEBSITE

uabmedicine.org

HEADQUARTERS

BIRMINGHAM, AL

SIZE

3,000 - 7,500

FOUNDED

1945

TYPE

Private

CEO

MELANIE HALLMAN

REVENUE

$500M - $1B

INDUSTRY

Ambulatory Healthcare Services

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About UAB Medicine

UAB Medicine owns and operates a network of hospitals that provides inpatient and outpatient healthcare services.

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