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Field Service Engineer (New Hampshire)

New Hampshire, OH | Full Time | Remote
Expired

Job Description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an expansive culture and are looking for diverse, talented people to join Alcon. As a Field Service Engineer supporting the Field Service Engineer Family, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in New Hampshire (Remote). In this role, a typical day will include: Collaborating with customers to provide technical and administrative support activities including repair, preventative maintenance and upgrades on Alcon surgical equipment within a geographical region in order to provide the highest level of service, increase customer satisfaction and achieve financial objectives. Provide timely technical services on Alcon surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Communicate equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines. Expense management and perform duties within budgetary guidelines. Strategically promote, educate and market Alcon services to customers. Accurately handles company assets (Company vehicle, test equipment, computer, etc.) Provides timely and accurate documentation on services performed. WHAT YOU'LL BRING TO ALCON: High School Diploma or equivalent The ability to fluently read, write, understand and communicate in English 5 Years of Relevant Experience HOW YOU CAN THRIVE AT ALCON: Collaborate with teammates to share standard methodologies and findings as work evolves. Balance experiencing new environments and working with a 50% travel schedule. Please note that sponsorship or relocation assistance is not available for this role. Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

Skills for Field Service Engineer (New Hampshire)

The job skills required for Field Service Engineer (New Hampshire) include Field Service, preventative maintenance, Commitment, Preventive Maintenance, Technical Services, Customer Satisfaction etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Engineer (New Hampshire). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Engineer (New Hampshire). Select any job title you are interested in and start to search job requirements.

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Career Path for Field Service Engineer (New Hampshire)

The following is the career advancement route for Field Service Engineer (New Hampshire) positions, which can be used as a reference in future career path planning. As a Field Service Engineer (New Hampshire), it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer (New Hampshire). You can explore the career advancement for a Field Service Engineer (New Hampshire) below and select your interested title to get hiring information.