Fleet Manager
LOUDON, TN
Monday-Friday 8:00am-5:00pm

Who We Are:

TOTAL Transportation is dedicated to the profitable delivery of each of our customer's shipments safely, on-time, and claim-free. Our commitment to consistently providing superior service is what makes TOTAL Transportation of Mississippi the best trucking company for all your U.S. transportation needs. We strive daily to provide the service our customers expect and deserve. Safety, security and service will prevail above all else. Each and every employee of Total Transportation of Mississippi is now and always will be dedicated to these principles.

What You’ll Do:

• Supervise the daily performance of drivers to ensure each driver operates according to TTMS policy and procedure, DOT rules and regulations. Responsible for the following related to the supervision of TTMS drivers:
  • Responsible for the general welfare of a driver while he/she is over the road. Supervises driver performance to ensure proper balance is achieved with business needs and driver needs; makes recommendations for performance documentation and terminations. Responsible for addressing issues and disputes for drivers.
  • Manage driver and make capacity availability by maintaining seated truck count, accurate driver PTA’s, keep driver turnover down. Ensures drivers and equipment (i.e. fleet maintenance programs, etc.) are performing as necessary to provide on-time service.
  • Approve driver’s home time requests and serve as a liaison between the driver and Load Planning to ensure freight is available for the drivers to get home on time.
  • Contact each new driver assigned to Driver Manager’s fleet via phone call. Allow open discussion to determine driver’s needs and clarify Driver Manager’s expectations of driver’s performance.
  • Establish company performance objectives with drivers and monitor performance. Perform annual performance review with each driver in fleet.
  • Route drivers to terminal in order to address any performance or safety issues. Lead the conference by addressing issues with driver and establish ways to resolve. Document all issues and resolutions. 
  • Document any issues that may lead to disciplinary action or termination. Make recommendation as to the action needed to resolve the issue, including write-ups and terminations. 
  • Ensure driver compliance with all company policies and Maintenance BPM; act as liaison for drivers with issues concerning other departments.
• Provide instructions to drivers on where to pick-up and deliver loads; may decide when to assign deadhead miles and approve out of route miles.
• Ensure on time service is met; address possible service issues in a timely manner while coordinating with Customer Service and Load Planning departments. Repower loads as needed.
• Promote safe operations by monitoring and insuring driver’s participation in all safety related training, hours of service compliance, HazMat, HVL/Homeland Security Compliance and drug testing compliance. Reminds driver of the importance of operating truck safely. Route in drivers that need to meet with Safety on prior/current issues.
• Maximizes revenue per tractor through appropriate equipment utilization.
• Seek appropriate guidance from leadership on matters that could negatively impact TTMS financially.
• Insure fuel and routing compliance.
• Meet or exceed utilization expectations of the fleet by verifying the status of all drivers and addressing any service alerts.
• Advise driver how to route truck if weather conditions are bad or if having health related issues.
• Provide accurate and detailed information regarding directions, load information, pick-up/delivery times and other special load related information.
• Accurately input load and driver related information into the system.
• May assist in planning loads for drivers on dedicated accounts.US
• Verballing drivers on designated loads.

What We’re Looking For:

Education

• Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

• Minimum of 3 years’ experience in specialty or related field.
• Experience in the transportation industry a plus.
• AS400 experience preferred

Skills/Certifications

• Intermediate interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, moderate degree of tack and diplomacy when dealing with others and handling sensitive issues.
• Intermediate computer skills required; experience with Microsoft Office, Internet and applicable company specific applications.
• Strong analytical, communication and interpersonal skills
• Strong problem solving and innovative thinking skills.
• Extreme patience dealing with explosive situations: flawless follow-up procedures.
• Comprehensive knowledge of regulations impacting daily operations. (DOT – national and state)
• Demonstrates a basic knowledge of U.S. geography and the calculation of transit times across multiple U.S. time zones.

Why Total?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental and Vision
• Vacation, Sick, & Personal time
• Paid Holidays
• Tuition Reimbursement

Work Environment / Physical Requirements – Normal office settings

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Total is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.