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Floor Supervisor/Keyholder Job Description
Summary: Floor Supervisor/Keyholder is an entry-level management position. A Floor Supervisor/Keyholder shares in
the responsibility for the overall performance of the store and assists Store Management with generating sales
potential, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages.
Overall Responsibilities
Proactively search for ways to maximize sales volume
Maintain visual presentation standards that are consistent with company philosophy and direction
Demonstrate effective written and verbal communication skills
Proficient in all operational policies and procedures
Manage time and prioritize tasks
Assume leadership role with Sales Associates
Timely completion of all tasks assigned or delegated by supervisor
Customer Service/Sales
Ensure customer service is the #1 priority
Effectively supervise the sales floor to ensure customer/associate awareness at all times
Daily implementation of the S.P.O.R.T. customer service program
Follow all customer service expectations as outlined in the Service Audit
Leadership
Motivate and develop associates to meet store goals/objectives
Clearly delegate activities and follow-up on all direction
Demonstrate teamwork within store and company
Take initiative and use sound judgment
Lead by example
Personnel
Demonstrate professional image and conduct
Follow specific company dress code policy
Ensure that store staff is treated professionally, courteously and respectfully
Involve and develop store staff in accomplishing store goals
Take an active role in own development
Communicate staff concerns to management
Support all company/management decisions
Utilize all training programs/materials effectively
Operations
Execute and follow-up on all operational policies, procedures and directives which are listed but not limited to
Google docs, LPI audit, Associate Handbook, Service audit, and the Policy & Procedure manual
Have working knowledge of the Shrink Awareness Guide
Execute and follow-up on all loss prevention counter measures to include but not limited to shrink derived from
paperwork errors, internal theft, and external theft
Ensure accuracy in all paperwork with an emphasis in timely distribution to the appropriate person
Rev. 8/13
Visual Presentation
Maintain store appearance to reflect USPA standards
Execute and maintain company marketing directives
React to sell through and ensure store is well stocked
Ensure price change set-up is timely and effective
Execute markdowns and re-merchandise as needed
Have knowledge of the store merchandise
Have knowledge of sales floor and stockroom organization
Keep management informed of all merchandise-related issues
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Experience:
Work Location: In person
Full Time
$35k-45k (estimate)
05/24/2024
09/19/2024
The job skills required for Full Time Key Holder include Customer Service, Leadership, Store Management, Loss Prevention, Initiative, Retail Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time Key Holder. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time Key Holder. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Key Holder, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Key Holder for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Key Holder job description and responsibilities
A Key Holder needs to carry out a number of duties to excel at their job.
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Key holders are administrative personnel who are tasked with opening and closing a store and performing various administrative duties.
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Key holders also assign tasks to employees, assist cashiers with complex transactions, help customers return or replace merchandise, and supervise cleaning sessions.
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Key holders at the Dollar General perform various functions that ensure customers get excellent service.
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The key holder understands the processes of opening and closing the store.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Key Holder jobs
Each job requires different skills like "Visual Standards," "Stock Room," "Sales Transactions," and "UPT," which might show up on a Key Holder resume.
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Communicate as efficiently as possible.
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Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business.
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Entry Level Key Holder no experience required.
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Key Holder jobs with no degree required.
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Step 3: View the best colleges and universities for Key Holder.