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Serves as the Manager, Retail Operation Projects for the Field Operations Branch, Business Operations Directorate, Business and Support Services Division (MR), Manpower and Reserve Affairs Department, Headquarters Marine Corps. The incumbent serves as a direct advisor to the Head Field Operations who assigns work in terms of overall objectives, results desired and provides guidance and direction.
Manages Directorate and Branch projects as assigned using accepted project management standards, methods, and systems. Develops best practices and tools for project execution and management. Responsible for overseeing detailed task management, monitoring activities, and reporting on project status. Has overall responsibility for assigned projects. Serves as liaison to installation project managers, designated construction and design agents, contractors, professional associations, commercial contacts, and contacts with sister services and other Federal Government Agencies.
Manages all operational components for Headquarters driven projects for MCX retail stores for new constructions, remodels, and store resets. Manages project timelines across team members along with coordinating with all stakeholders and multiple branches across the organization. Supervises Store Planning team who is responsible for creating and managing MCX brand standards and overall store customer experience including floor plans, fixtures, display, graphics and signing. Coordinates timelines with store leadership and merchants for the phasing of merchandise moves. Ensures team meets deadlines for floor layouts, fixture, and graphic requirements to include seasonal and other visual and signing packages. Works closely with merchandising branch, construction branch, and store leadership to manage expectations and deadlines. Makes decisions and directs changes in project design, project scope and project specifications.
Manages functional support for point of sale, labor scheduling, task management and other systems used for operational activities inside MCX stores. As Retail Operation Projects Manager, manages projects in support of new retail systems, upgrades, and enhancements. Identifies needs for store systems in support of business requirements or future capabilities to support the business.
Supervises full performance Store Planning team to include performing duties of assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending, and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Frequently travels to Marine Corps field commands to provide technical guidance, advice and assistance, and attends required meetings, conferences, and seminars. May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours.
This is a white-collar position where occasional lifting up to 20 lbs may be required.
Perform additional related duties as assigned.
EVALUATIONS:
BACHELOR¿S DEGREE from an accredited college or university in business management, business administration or a related field appropriate to the work of the position and THREE YEARS of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Must have skill to apply this knowledge to diverse and complex assignments that require development and implementation of new projects considering a variety of environmental and economic factors with significant costs. Skill to align project priorities by creating a plan of action and milestones and a developed course of action.
PMP (Project Management Professional) certification is required. Scrum Master (CSM) and Six Sigma Green Belt (CSSGB) certifications strongly desired. Leadership experience in the retail field is required. Must have a strong operational background and possess a demonstrated ability to lead and direct a focused team. Should possess a solid functional knowledge of IT application support.
Ability to partner and coach diverse working groups. Knowledge of organization and planning skills, change leadership skills, supervisory and team-building skills. Ability to build relationships and align partnerships with varying constituencies across the organization. Ability to communicate clearly and concisely, both orally and in writing.
Skill to deal effectively with senior leadership from military and commercial environments. Knowledge and experience with intermediate level computer skills (word processing, spreadsheets, database software and computer drafting/architectural programs). Must be able to travel in support of projects.
Eligible for incremental telework as determined by MR/MF policy.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applications mustbe submitted online via the MCCS Careers website: https://careers.usmc-mccs.org
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. Resume with personal photos will not be accepted. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
703/432-0435
hqhr.vacancies@usmc-mccs.org
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Open to Public
Full Time
Defense
$72k-111k (estimate)
05/24/2024
07/23/2024
www.marines.mil
Washington, D.C., District of Columbia
>50,000
Michael Mathewson
>$50B
Defense
The U.S. Marine Corps is a branch of the United States Armed Forces charged with conducting task forces on land, at sea, and in the air. It operates with the United States Navy as well as the Army and Air Force. The U.S. Marine Corps headquarters are located in Arlington, Virginia.