Duties

This position is located at the Inns of the Corps Hawaii (IOTC), Marine Corps Base Hawaii. The incumbent performs a variety of housekeeping and custodial duties in assigned locations. Within IOTC are: Standard hotel rooms, 2-bedroom cottages, studio cabanas and 2,3,4-bedroom villas. Each location has a variety of furnishings. Specific instructions are provided where to clean and the methods to use. This is a non-sensitive position.

Incumbent performs a wide range of cleaning tasks using various types of equipment. Typically, each housekeeper has an assigned daily section and/or common areas. These tasks are done while providing world class customer service. These will include but not be limited to the following: making beds, changing linen, vacuuming, mopping, dusting, sweeping, and emptying trash cans. Additionally, guest room bathrooms, including: toilets, floor showers and tubs; wash basins, mirrors and walls. Required to wax and/or polish hardwood furniture and shampoo upholstered furniture in rooms and common areas. Kitchen area cleaning includes: cleaning the refrigerator, stoves, microwaves, washing dishes (pots, pans, glasses, etc.), range hood, wiping down cabinets and floors. Common area duties may include: cleaning public toilets, sweeping, mopping, buffing and vacuuming. The incumbent may be required to empty large trash cans (weighing up to 40 lb) from public areas and take trash to the dumpster containers located as much as 300 feet from the building. Quarterly deep cleans may include: shampooing carpets, changing encasements, baseboards and light fixtures. Incumbent also takes inventory of the furnishings daily, replaces any missing items and reports all maintenance discrepancies. Required to read housekeeping assignments. Strong cleaning solutions and ladders are used in performing the above duties. Responsible for inspecting assigned guest rooms before releasing check out rooms. Responsible for reporting all missing, damaged or destroyed property immediately to supervisor. Turns in all lost property found on premises to supervisor.

Will perform miscellaneous duties to include: reporting any unauthorized visitors or other suspicious incidents to supervisor, moving heavy items of furniture and supplies/ equipment, making adjustments and minor repairs on the industrial type equipment frequently used. Required to meet and provide excellent customer service. Will provide additional service when requested or refer guest to the appropriate department. The incumbent will remain in assigned work area during normal working hours. Incumbent is required to work independently and is responsible. Must have a valid driver’s license to operate company vehicles to be transported from one work place to another.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts supervisor when larger issues arise.

Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Requirements

Conditions of Employment

• See Duties and Qualifications

EVALUATIONS:

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Varies - Review "OTHER INFORMATION"

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

  Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

  Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

  SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959 and are at least 18 years of age, civil service employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration on your exemption, as part of the required suitability background investigation.

  Agency contact information

  KANEOHE BAY MCCS

  Phone

  808/254-7632

  Email

  mccshawaiiapps@usmc-mccs.org

  Address

  KANEOHE BAY MCCS
  KANEOHE BAY MCCS
  MARINE CORPS COMMUNITY SERVICES
  KANEOHE BAY, HI 968633073
  USA

  Next steps

  All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Open to Public