DUTIES/RESPONSIBILITIES:

• Cultivate and grow customer relationships with face-to-face and virtual interactions.
• Educate and train our dealers on our digital platforms.
• Collaborate with Inside Sales and Account Management teams to accomplish key business initiatives utilizing our digital assets with the goal of growing digital engagement and sales.
• Track and report your efforts while suggesting areas of interest from dealer interactions.
• Participate and assist in strategic projects related to expanding the digital sales channel as we work to grow digital engagement and sales.

REQUIRED SKILLS/ABILITIES:

• Highly developed communication skills, both verbal and written, to interact with team members, customers, and stakeholders.
• Strong problem-solving skills and the ability to think critically and logically to troubleshoot technical issues.
• The capacity to adapt to changing technology landscapes and business requirements.
• Exceptional organizational and time management skills.
• A customer-centric mindset with a commitment to delivering high-quality support services

EDUCATION AND EXPERIENCE

• College degree
• 3-5 years of relevant experience may be substituted for educational requirement.

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

• Not a comprehensive list of duties. Duties may change without notice in management’s sole discretion.

• Employment at is on an at-will basis.