Who May Apply Job Opening : 54565 Open to ALL U.S. Citizens. Opening Date: 4/23/2024 Closing Date: 5/8/2024 @ 11:59 p.m. (EST) Questions regarding this opening should be directed to HR Specialist Rachel Britton at Job Summary Position: Lead Telecommunications Specialist, GS 12 Division: Washington Field Office Location: Washington, DC Working Hours: 8:00 a.m. - 4:30 p.m. (hours may vary) Salary: GS 12: $99,200.00 - $128,956.00 Full Performance Level: GS 12 In order to recruit and retain highly qualified candidates, selectees may be eligible for a 25% recruitment incentive. Prior to receiving a recruitment incentive, an employee must sign a written agreement to complete a specific period of employment with the FBI at their duty station. Number of Positions Available: 1 Duration: Full Time/Permanent Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications. Key Requirements * Must be a U.S. citizen. * Must be able to obtain a Top Secret - Sensitive Compartmented Information (SCI) clearance. * Travel will be required. * Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually * Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI) Mission Statement: The mission of the FBI is to protect the American People and uphold the Constitution of the United States. Major Duties * Serves as a Field Office Lead Telecommunications Specialist (LTS) and in that capacity, acts as a technical leader to a staff of at least three Telecommunications Specialists (TS). As a Team Leader; explains team goals and objectives and participates in the activity to accomplish the work. * Provides technical guidance regarding all issues pertaining to planning, designing, development, procuring, implementing, operating, and maintaining the Field Divisions' telecommunications systems. * Serving as the most senior TS. Incumbent is responsible for the planning, coordinating, and directing both short and long-range projects. Responsibilities include the analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of a variety of telecommunications systems. * Develops technical and administrative standards and procedures and ensures technical problems are resolved in a timely manner. * Performs a variety of administrative duties to include inventory management, accurate and detailed records regarding existing configurations, costs, invoice processing and bill payment. * Review and process requests for telephone and data services used in connection with investigative and administrative operations. * Perform data traffic analysis on cellular and telephone usage to ensure consistency and identify discrepancies. * Present technical findings and make recommendations to management and staff. * Serves as subject matter expert and maintains effective liaison with FBIHQ and various communication providers in order to understand and evaluate technical and procedural requirements. * Keeps abreast of changes in operations, services, features of communications systems and equipment, and technology within the telecommunications industry. * Provide instruction to FBI personnel on the operations of devices; answering any questions relative to the operational capabilities and limitations of the equipment and systems. Qualifications and Evaluations Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement. Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status. If you are deemed Most Competitive, you will be referred to the selecting official for further consideration. All applicants will be rated on the following Competencies: * Collaboration * Communication * Customer Service * Flexibility/Adaptability * Interpersonal Ability * Leadership * Problem Solving/Judgement * Project Management * Telecommunications Specialized Experience (SE): GS 12: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 11 grade level. SE is defined as follows: * Processed requests for voice and data services to be used in connection with investigative and administrative operations. * Planned and organized complex and sensitive functions relative to telecommunications service requests. * Performed a wide variety of duties and assignments involving different and unrelated technical processes for both administrative and investigative operations. * Coordinated with FBI HQ and/or communication providers to resolve technical or procedural issues and conflicts that impacted technical operations. * Provided instruction and mentored technical staff on the principles, practices, procedures and operational requirements to accomplish tasks in support of investigations. * Answered questions relative to the operational capabilities and limitations of communication systems and/or technology to all levels of management. Education GS 12: Education may not be substituted for specialized experience at this grade level. How to Apply For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance. Required Documents To apply to this position, interested applicants must provide a complete application package by the closing date which includes: * Your resume, specifically noting relevant work experience and associated start and end dates * A complete assessment questionnaire * Other supporting documents (if applicable) : * Notification of Personnel Action, SF-50; not applicable to current FBI employees. * Most recent Performance Appraisal; not applicable to current FBI employees. * Veterans: DD 214 * Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later. * Memorandum for Record (MFR), Please see Additional Information Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application. You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance. What to Expect Next Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process. Additional Information * Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. Positions with fitness for duty requirements of those that require international travel my require proof of certain vaccinations.
* The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.
* As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
* Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
* Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. You application will be evaluated solely on the basis of information you have submitted.
* Management may select any grade for which this position has been announced.
* Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
* Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time wo