Datacenter/Fiber Break-Fix Field Service Technician (On-Call Basis)

Overview: We are looking for Datacenter/Fiber Break-Fix Field Service Technician (On-Call Basis) having extensive experience in Data Center Break-Fix activities, Fiber-Optics, Tracing, Splicing, running a Fiber Cable and fault finding. Also have a hands-on experience in server up-gradation, Hard drive swap, and NIC Cards replacements. Having worked with OTDR Scope and Video scopes. Have a good understanding of the Bend radius of Fiber cable. Someone who has been to Data Center facilities for at least a year and aware of the working ethics and Do’s & Don’ts of a Data Center. Tech should own a Car (Reliable Vehicle) to travel to job site/s.

Responsibilities:

• Support field dispatch team in replacing Cameras AOS shelf sensors Gates and POS troubleshooting.
• Work to be performed mainly in a retail setting after hours and on weekends.
• Tech is required to update the customers’ ticketing system in real time and escalate as needed.
• Tech to be proficient in following run books and SOP’s and working independently.
• Good understanding of Low voltage & IT principles such as networks, hardware, ITIL methodology
• Tech should have POS and telecom experience.
• Technician should be proficient in windows and Office applications.
• Basic Technology Installation Experience needed (Primary Telecom, Networking and Security)
• Some formalized technology training/education/certification(s) or equivalent on the job experience
• Responsible for splicing new lines into the network grid, installing them above ground on poles or underground, and repairing existing lines. Telephone/Internet Service Provider deployments and troubleshooting (telephone installer), rack, and stack of the equipment/cable.
• Measuring the signal strength of television, telephone and internet connections to ensure that there is adequate performance.
• Creating sensors and performing inspections to make sure that the fiber optic systems do not have defects that could undermine performance.
• Conducting regular inspections of the systems with the aim of locating and repairing any defects detected during the inspections.
• Performing premises cabling and running fiber optic cables underground and underwater.
• Determining solutions to any problems and issues that are preventing the fiber optic systems from performing optimally.
• Constructing a proper slice case as well as preparing and maintaining records, diagrams and schematics relating to the splice case.

Minimum Qualifications:

· 2-3 years of fiber optic experience (install, maintain, and repair telecommunication networks for internet, television, and phone services).

• A valid driver's license is required and reliable transportation to job sites on a daily basis
• Must have their own PPE and Basic hand tools for cabling technicians (hard hat, safety glasses, etc)
• Must be local or within 50 miles of location
• Must be capable of getting ladders, lifting boxes, materials, etc.
• Must enjoy the inconstancies of installing and troubleshooting a diverse product set of technologies
• Must be willing to travel to client
• Must be capable and comfortable using a ladder and the tools required for the installation of cabling and technology systems independently
• Some light handyman/construction and/or other trade experience is desired

If you are a dedicated individual with excellent problem-solving skills and a passion for technology, we encourage you to apply for the position of Data Center Technician. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Join our team today!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call

Experience:

• Cabling: 3 years (Required)
• Fiber splicing: 3 years (Required)
• Data center: 3 years (Required)

Ability to Relocate:

• Albany, NY: Relocate before starting work (Required)

Work Location: In person