Summary

Provides comprehensive care to the assigned patients and serves as direct support staff to Providers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provides clinical care as directed by RN, PNP or Physician.

Intake and exit of patients.

Administers immunizations and other medications as ordered by provider and notes time and amount on EMR.

Obtains and records patient's vital signs and weight.

Interviews patient to determine medical problem/condition and documents in chart for provider.

Observes patients and reports adverse reactions to medication or treatment and reports to provider and documents in EMR for assessment and reassessment.

Reviews physician's orders, lab requests, or follow-up needs with patient.

Documents services performed for billing purposes.

Collects samples, such as urine, blood, and sputum, from patients.

Sterilizes equipment and supplies when needed.

Maintains supplies, including stocking and ordering new supplies and disposing of expired or damaged supplies.

Responsible for nursing telephone triage and non-stress test assessment and resulting, responding to patient telephone inquiries by evaluating and responding to the patient’s problems and questions.

Participates in the CPI program for continuous quality improvement and risk management purposes.

Participates in CPI program. Maintains compliance, is knowledgeable, and utilizes the guidelines of all state and federal laws and regulations as they pertain to the position including, but not limited to; Health Insurance Portability Accountability Act (HIPAA), Scope of Practice, Accreditation Standards, Occupational Safety and Health Administration (OSHA), Bureau of Primary Health Care/ Health Resources and Services Administration (BPHC/HRSA), National Committee for Quality Assurance/Patient Centered Medical Home (NCQA-PCMH), Centers for Medicare and Medicaid Services (CMS), Clinical Laboratory Improvement Amendment (CLIA), Joint Commission on Accreditation of healthcare Organizations (JCAHO), and other HRSA related regulatory functions and/or agencies that Family Circle of Care participates in.

Patient Centered Responsibilities

Demonstrates ability to adjust to a varying workload and organize workload to maximize use of time without decrease in patient quality of care.

Participates in team huddles to promote clear communication amongst care team and treating provider.

Provides on-going patient teaching. Documents all care given in EMR.

Follows up with patients on lab, x-ray, or other diagnostic testing results including the scheduling of any additional tests as directed by provider.

Lead Responsibilities

Responsible for assisting Site Manager in day to day operation needs as assigned.

Assists Site Manager with shift absences and coordinating daily workflow.

Assists with schedule requests from staff and provides oversite to Site Manager regarding staff schedules.

Orders vaccines and maintains supply count, lot numbers, and sends VFC report to the state of Texas.

Coordinates the front and back office workflow needs by providing direction and acting as a liaison when needed.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Diversity - Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate's degree or equivalent from two-year College or technical school in Vocational Nursing; prefer one year clinical nursing experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Word Processing software, Microsoft Excel Spreadsheet software and Electronic Medical Record experience. EPIC experience preferred.

Equipment

Point of Care Testing with glucose meters, and blood pressure monitors and other POCT equipment.

Certificates, Licenses, Registrations

LVN License in the state of Texas required. Responsible to maintain license and obtain all professional CEU's in compliance with Licensure Boards and the City, State and Federal Regulations. Current BCLS Healthcare Card renewed every two years.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may be exposed to airborne particles, infectious disease, biohazardous waste, blood, and bodily fluids. Employee is required to follow all established blood born pathogen and hand washing procedures. The noise level in the work environment is moderate.