Company Overview Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers.Guided by its global corporate social responsibility (CSR), commitment 'Our Way to Serve,' Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play. Job Category Finance Position Summary The Business Services Billing Lead role is responsible for delivering quality business support of new and existing electronic solutions for multiple business units and customers. This position works independently with a diverse strategic customer base as well as business and cross functional teams while remaining current on technology relating to the order to cash process. *** Open to fully REMOTE (CST or EST time zones) or located in Nashville, TN. *** Responsibilities Conduct and attend meetings with business and technical teams to determine required outcomes and negotiate information sharing plans Ensure Bridgestone standards are maintained in all electronic solutions while escalating outliers and exceptions Create clear, concise, and accurate documentation for all system/file integrations Collaborate with cross functional teams to ensure customer onboarding is successful and sustainable long term Perform root cause analysis of errored billing and implement appropriate resolution Support new technologies on Bridgestone’s roadmap with order to cash functional expertise Develop processes to identify and resolve billing errors and rejects while improving quality with effective communication Foster excellent customer/client relationships to ensure understanding of proposed electronic solutions Continually improve procedures and processes while optimizing automation and electronic processing Provide resolution to unusual and non-recurring items while developing sustainable solutions and effective communications Lead medium to large projects while providing recommendations for continuous improvement Use effective verbal and written communication to build strong relationships, share recommendations and knowledge to a diverse audience including cross functional teams, internal customers, external clients and senior management Independently establish own work priorities by using appropriate tools and approach for work assignments and projects Work with field and sales management regarding strategic and sensitive customer issue Cross functional collaboration and training with delivery center professionals Minimum Qualifications Related bachelor’s degree required with at least 5 years of related work experience. Strong analytical and problem-solving skills Advanced knowledge of SAP, Microsoft Excel, and EDI Processing or other relevant ERP Billing Software Finance/Accounting background Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.