Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

West Berkshire Homeless Service provides support to adults who are homeless or at risk of homelessness across two locations, each are tailored to meet the needs of the clients.

We have an opportunity for an Assistant Support Worker to join our friendly team. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent.

Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Some of your duties will include :

Supporting clients by prompting and helping them to attend appointments

Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering.

Helping them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene

Working with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community.

Empowering clients to achieve the outcomes they identify as desirable for independent living including involvement in practical tasks within the hostel such as basic maintenance / room decoration

Involving clients in the smooth running if the hostel environment

Helping to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property

Maintaining client records using relevant systems to a good standard

Work in accordance with the Health and Safety regulations and all policies and procedures

What you will bring :

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people.

Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

You will have :

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client / customer facing role

Knowledge of the benefits system and tenancy legislation

An interest and genuine concern for homelessness and related issues

Knowledge of voluntary and statutory agencies

Last updated : 2024-04-26