Part time, 24 hours a week. Working Saturday and Sunday 7am-7.30pm

£15,421 progressing to £16,233

Dene Court provides accommodation and 24 / 7 support for up to 18 clients with complex and high-level support needs. There is also capacity to provide one emergency bed which is accessed via the Council.

Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living.

We also work with a range of agencies to maximise the support and opportunities for clients.

Although this can be a challenging role, it’s also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects.

If you love working with people and want to make a difference in the lives of those you support, then please apply.

MAIN RESPONSIBILITIES

You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.

Carrying out housing management duties such as collecting service charges at various locations

Covering Health and Safety duties at various locations

Support to move clients on from accommodation services to suitable accommodation options

You will mediate and or negotiate with existing housing providers to help prevent homelessness

You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.

You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers

You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene

Carrying out drop in sessions at designated locations.

Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement

Advise client on appropriate agencies to contact i.e. debt and housing issues

Travel and cover services across a geographical patch as and when required

Any other reasonable duties required in the interest of the organisation

ESSENTIAL CRITERIA FOR ROLE

Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector.

Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client / customer facing role

Knowledge of the benefits system and tenancy legislation

Have an interest and genuine concern for homelessness and related issues

Knowledge of voluntary and statutory agencies

Full drivers licence and access to a vehicle is desirable for this role but not essential

Last updated : 2024-04-30