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2 Operations Manager Jobs in Eustis, FL

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TWO MEN AND A TRUCK®
Eustis, FL | Full Time
$103k-128k (estimate)
2 Months Ago
Operations Manager
$103k-128k (estimate)
Full Time 2 Months Ago
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TWO MEN AND A TRUCK® is Hiring an Operations Manager Near Eustis, FL

Operations Manager - Eustis, FL
Pay range: $40,000 - $50,000 including bonuses
The Operations Manager is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales and profits. This is accomplished primarily through: hiring, training, and motivating franchise employees, controlling costs, managing daily franchise operations, and consistently exceeding customer expectations. In this role, you will ensure the franchise is consistently operating in compliance with the franchise agreement, TWO MEN AND A TRUCK® system standards, and applicable laws and regulations. The Operations Manager should have general knowledge of functional support areas, including our core business model, human resources, training, marketing, finance, payroll, sales, safety, recruiting, and retention.
Responsibilities
  • Promote and protect the TWO MEN AND A TRUCK brand
  • Determine staffing requirements, interview, hire, and oversee new employee onboarding and training
  • Oversee truck maintenance, care, and longevity of all moving trucks and service vehicles
  • Uphold a strong safety culture; update and implement all safety practices, policies, and procedures
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement; determine areas needing cost reduction and program improvement
  • Responsible for employee development, corrective action programs, and accountability and adherence to franchise and system standards and policies
  • Assist with workers compensation and unemployment claims
  • Coordinate and direct the fleet maintenance and equipment inventory programs
  • Ensure compliance with all DOT regulations and FMCSA guidelines
  • Handle customer concerns and oversee the damage resolution process
  • Responsible for being the “on-call” emergency contact outside of normal business hours
  • Participate in regular training and development programs offered through STICK MEN UNIVERSITY® to further the knowledge of the system
  • Actively participate in community, industry or other relevant associations
  • All other duties as assigned
Requirements
  • Previous management experience required
  • Sales experience appreciated
  • Understanding of recruiting and retention practices
  • Extensive experience in fleet maintenance and transportation
  • Excellent oral and written comprehension and communication skills
  • Strong organizational and time management skills
  • Demonstrated ability to lead by example to motivate, develop, and direct people
  • Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
  • Strong decision making ability
  • Understanding of and commitment to customer service and the TWO MEN AND A TRUCK core values
  • Friendly and professional personality
  • Strong mental focus and attention to detail
  • Comfortable in a fast-paced environment and able to adapt quickly to changing priorities
  • Proven problem-solving skills
  • Strong team player who works productively with a wide range of people and personalities
  • Ability to maintain a high level of confidentiality
  • Must be proficient with the following Microsoft applications: Outlook, Word, Excel
Work is generally performed in an office setting with no unusual hazards; however, occasionally lifting of up to 100 pounds may be necessary. Travel is minimal, but may be required for training purposes.

Job Summary

JOB TYPE

Full Time

SALARY

$103k-128k (estimate)

POST DATE

03/05/2023

EXPIRATION DATE

06/10/2024

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