This is a full-time position. Hourly pay: $18 - $20 per hour (depending on experience)

TWO MEN AND A TRUCK® in Asheville is hiring! The Administrative Assistant will support the office needs of TWO MEN AND A TRUCK® to help the company reach its goals. The ideal candidate is an efficient and effective team player willing to assist the other office staff as needed.

WHAT WE OFFER

• Benefits: Dental, vision insurance available, 401k and paid time off!
• Weekly paychecks!
• Awesome team in a dynamic work environment! We are a family-owned business and we take care of each other!

WHAT YOU'LL DO

• All inbound sales leads – NO COLD CALLING
• Provide outstanding customer service on all calls and online inquiries
• Recommend moving services and products based on cost, availability, and customer specifications
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• Processes sales orders in company software, ensuring accuracy in capturing of payments
• Performs accurate data entry for weekly payroll
• Works with operations staff on billing and timekeeping
• Makes collection calls to customers with outstanding balances as needed
• Properly files sales orders and other documents
• Assists sales team in preparing daily customer paperwork
• Continuous review and improvement of processes/compliance within franchise
• Other duties as assigned
• All other duties as assigned

WHO WE'RE LOOKING FOR

• Excellent oral and written communication skills
• Exceptional organizational and prioritization skills
• Strong computer skills
• Must be proficient with the following Microsoft applications:
• Excel
• Word
• Outlook
• QuickBooks

Work is generally performed in an office setting with no unusual hazards. Travel is not regularly required, but may be necessary for training purposes. Bring your experience in customer service, sales, retail or working in a call center and build your career at TWO MEN AND A TRUCK®!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person