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Member Care Associate
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Twin Rivers Council, BSA is Hiring a Member Care Associate Near Albany, NY

In Scouting boys and girls start with their best right now selves and grow into their best future selves. It provides boys and girls in grades K-12 with opportunities to learn new Skills, make friends, character building, leadership and physical fitness.

Position Responsibilities:

  • Organization and processing of member applications, registrations, merit badge counselor application s in a timely and efficient timeframe.
  • New Unit Implementation - reviewing of new unit paperwork and processed in an efficient timeframe
  • Support unit leader with Charter renewal
  • Assist unit leaders with our unit support systems questions and concerns
  • Member Ticket Lead- Review and relay messages to those who would be the staff that would be able help answer their questions within 24 hours of receiving the ticket request.
  • Support units with recruitment materials when needed- Flyers, Recruitment Kits, customized materials, etc.
  • Schedule/ follow up with unit requests for Membership Recruitment Pop-up, Archery ranges and Recruitment Pop-up Display Kits.
  • Certificate of Insurance’s
  • Event Set up /Payments thru Registration System
  • Other duties assigned when needed

Skills and qualifications:

  • Outstanding Customer/Member relations, friendly, personable, and professional Detail orientated, Time management skills, and Organizational Skills
  • Commitment to adaptability, problem-solving, honesty ,and teamwork.
  • Self-motivated, ability to juggle multiple deadlines, and work with limited supervision. Work collaboratively with a team

Job Type: Full-time

Pay: $20.00 - $21.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to Commute:

  • Albany, NY 12205 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$32k-39k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

05/30/2024

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The following is the career advancement route for Member Care Associate positions, which can be used as a reference in future career path planning. As a Member Care Associate, it can be promoted into senior positions as a Home Care Aide III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Care Associate. You can explore the career advancement for a Member Care Associate below and select your interested title to get hiring information.

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